Hondros NUR 205 Exam 1 Questions & 100%
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Effective Communication Competence
✓ ~~~ Achieved when communication goals are met
Appropriate Communication
✓ ~~~ Communication has been adapted to the people and situation involved in the
act of communication
Communication competence is important for:
✓ ~~~ optimizing safety and health care quality
advocacy for better systems and safer workplaces
Barriers of communication
✓ ~~~ personal bias, stereotypes, stigmas
Exemplars of Communication
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✓ ~~~ Assertive
Therapeutic
Intrapersonal
Interpersonal
Documentation
Handoff/reporting (sbar)
Assertive Communication
✓ ~~~ positive and negative feelings expressed openly/directly.
Helps advocate for the patient
Therapeutic Communication
✓ ~~~ interactive process, words/actions used by clinicians and patient.
Helps patient overcome stress, adjust to difficult situations, promotes understanding and
builds relationships that lead to positive outcomes
Intrapersonal Communication
✓ ~~~ self-talk
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