BILLING AND CODING WORKSHEET
PREPARATION - 1/8 QUESTIONS AND
ANSWERS WITH SOLUTIONS 2024
Dr. Adams has rendered a non-covered procedure to Mrs. Johnson, who is covered by Medicare. She was
not advised before the procedure that it is not covered. The medical office should: - ANSWER Adjust the
procedure charge off Mrs. Johnson's account.
Which item does not go on an encounter form? - ANSWER Previous services
An appointment was scheduled for a new patient, who asked how much the fee would be for the visit.
The administrative medical assistant should: - ANSWER Provide an estimate of the exam but explain that
the estimate is prior to other services, such as blood work.
To complete the insurance form, the medical biller/coder needs the dates when James Roberts was
unable to work. To find this information, the coder would refer to the - ANSWER Patient's Chart
Which of the following is not necessary information on an insurance claim form? - ANSWER Patients
sexual orientation
Listed on an account are the father, the mother, and two minor children. One insurance policy, held by
the mother, covers all four family members. Who is the guarantor on the account? - ANSWER Mother
Dependent children should be under the age of - ANSWER Under 26
Attempted collection of a debt by telephone cannot be made after: - ANSWER 9 p.m.
Attempted collection of a debt by telephone cannot be made before: - ANSWER 8 p.m.
administrative medical assistant must call patients whose accounts are 30 to 60 days past due. All of the
following are recommended phone strategies except: - ANSWER Discuss results of lab tests and/or
procedures.
PREPARATION - 1/8 QUESTIONS AND
ANSWERS WITH SOLUTIONS 2024
Dr. Adams has rendered a non-covered procedure to Mrs. Johnson, who is covered by Medicare. She was
not advised before the procedure that it is not covered. The medical office should: - ANSWER Adjust the
procedure charge off Mrs. Johnson's account.
Which item does not go on an encounter form? - ANSWER Previous services
An appointment was scheduled for a new patient, who asked how much the fee would be for the visit.
The administrative medical assistant should: - ANSWER Provide an estimate of the exam but explain that
the estimate is prior to other services, such as blood work.
To complete the insurance form, the medical biller/coder needs the dates when James Roberts was
unable to work. To find this information, the coder would refer to the - ANSWER Patient's Chart
Which of the following is not necessary information on an insurance claim form? - ANSWER Patients
sexual orientation
Listed on an account are the father, the mother, and two minor children. One insurance policy, held by
the mother, covers all four family members. Who is the guarantor on the account? - ANSWER Mother
Dependent children should be under the age of - ANSWER Under 26
Attempted collection of a debt by telephone cannot be made after: - ANSWER 9 p.m.
Attempted collection of a debt by telephone cannot be made before: - ANSWER 8 p.m.
administrative medical assistant must call patients whose accounts are 30 to 60 days past due. All of the
following are recommended phone strategies except: - ANSWER Discuss results of lab tests and/or
procedures.
