Client Services (Cosmetology 2,3,4,7,8,15) 93
Qs & Ans/ 2024-2025.
When determining face shape, which of the following actions is NOT a
consideration? - Answer: analysis of the least dominant area
Which face shape looks good with almost any hair design, length or texture? -
Answer: oval
Place the volume either below the jawline or above the temple area with which
face shape? - Answer: Round
Which face shape is long, narrow and angular? - Answer: Oblong
A salon professional should NOT accentuate the narrowness at the temples and
width at the jawline in what type of face shape? - Answer: Pear
Page 1 of 11
, Which of the following guidelines is true if the client has a heart face shape? -
Answer: leave fullness at the nape
Which of the following descriptions define the term "profile"? - Answer: an
outline of the face from the side
What type of profile has a strong outward curvature resulting from either a
protruding nose or a sloping forehead or chin? - Answer: Convex
Which of the following statements represents an open-ended question? - Answer:
What final results do you want to see in your hair?
Select the term that could be used by a client to help uncover what they "want" in
a hair service. - Answer: Shine
If the guest feels hesitant about your suggestion made during the Consult service
essential, you should: - Answer: ask additional questions to clarify what the guest
really wants
At what point would you gain agreement to move forward during the Consult
service essential? - Answer: after all questions have been clarified
Which of the following statements could be used when making a
recommendation to describe a benefit of a product? - Answer: This product will
increase shine.
Page 2 of 11
Qs & Ans/ 2024-2025.
When determining face shape, which of the following actions is NOT a
consideration? - Answer: analysis of the least dominant area
Which face shape looks good with almost any hair design, length or texture? -
Answer: oval
Place the volume either below the jawline or above the temple area with which
face shape? - Answer: Round
Which face shape is long, narrow and angular? - Answer: Oblong
A salon professional should NOT accentuate the narrowness at the temples and
width at the jawline in what type of face shape? - Answer: Pear
Page 1 of 11
, Which of the following guidelines is true if the client has a heart face shape? -
Answer: leave fullness at the nape
Which of the following descriptions define the term "profile"? - Answer: an
outline of the face from the side
What type of profile has a strong outward curvature resulting from either a
protruding nose or a sloping forehead or chin? - Answer: Convex
Which of the following statements represents an open-ended question? - Answer:
What final results do you want to see in your hair?
Select the term that could be used by a client to help uncover what they "want" in
a hair service. - Answer: Shine
If the guest feels hesitant about your suggestion made during the Consult service
essential, you should: - Answer: ask additional questions to clarify what the guest
really wants
At what point would you gain agreement to move forward during the Consult
service essential? - Answer: after all questions have been clarified
Which of the following statements could be used when making a
recommendation to describe a benefit of a product? - Answer: This product will
increase shine.
Page 2 of 11
