Cengage Quizzes: Questions With Correct Solutions
Which of the following is an example of an intellectual property asset?
a. Equipment
b. Stocks
c. Operating processes
d. Skilled employees Right Ans - B. Stocks.
Aligning HR activities means:
a. reducing dependence on human assets by replacing them with more
efficient technology wherever possible.
b. redistributing work among HR personnel in accordance with their areas of
expertise.
c. making HR efforts consistent with organizational efforts to improve
productivity.
d. conducting cost-benefit analyses to examine the impact of outsourcing.
Right Ans - C. making HR efforts consistent with organizational efforts to
improve productivity.
A company manufactures cell phone cases. The company's daily average level
of output is 10,000 cases, and its total daily cost of workers (on average) is
$50,000. What is the company's unit labor cost?
a. $5.00
b. $1.00
c. $50.00
d. $10.00 Right Ans - A. $5.00
____ is a measure of the quantity and quality of work done, considering the cost
of the resources used. Right Ans - productivity
FabYarn Inc., a chain of high-end department stores, is renowned for
providing exceptional customer service to shoppers. Its customer service is
one of the major reasons for its long-term relationships with its customers. In
this scenario, FabYarn's customer service is most likely one of its _____.
a. capital assets
b. key outcome indicators
c. human resource strategies
d. core competencies Right Ans - D. core competencies.
,Ruby, Gary, Sam, and Anna work in a software development firm. Who among
them is responsible for the talent management function of the firm's HR
department?
a. Gary, who ensures the availability of qualified individuals to fill vacant job
positions in the firm
b. Anna, who creates employee selection tools such as skills assessment tests
c. Ruby, who develops job descriptions and job specifications for vacant job
positions
d. Sam, who develops career planning programs for the firm's employees
Right Ans - D. Sam, who develops career planning programs for the firms
employees.
The administrative role of the HR department of a firm involves:
a. evaluating mergers and acquisitions for organizational compatibility.
b. transferring operations to international locations on the basis of workforce
needs.
c. processing information and recordkeeping.
d. identifying strategies and operations that advocate employee issues and
concerns. Right Ans - D. processing information and record keeping.
Marcus is the owner of four Pizza Pizzazz restaurants in Santa Fe. Although
the employee selection and training aspects of his business are carried out
within the company, the payroll function is carried out by another local
company. In this scenario, Marcus is _____ the payroll function of his business.
a. backsourcing
b. nearshoring
c. offshoring
d. outsourcing Right Ans - D. outsourcing.
Which of the following actions is most likely to encourage ethical behavior in a
company?
a. Establishing a strict policy that discourages the emergence of whistle-
blowers
b. Communicating the company's code of ethics and standards of conduct in
writing
c. Showing faith in the employees' ethical values by not offering training on
ethical behavior
,d. Telling employees to resolve ethical conflicts by themselves and not ask
their managers to get involved Right Ans - D. Communicating the
company's code of ethics and standards of conduct in writing.
Sheila has recently been promoted to a senior position in the HR department
of a multinational company. According to her new job description, she will be
responsible for building networks across countries to provide local support
for the company's operations in various countries. Which of the following HR
competency groups is most likely to enable Sheila to fulfill her job
responsibilities effectively?
a. Leadership and navigation and relationship management
b. Global and cultural effectiveness and relationship management
c. Critical evaluation and consultation
d. Human resource expertise and consultation Right Ans - B. Global and
cultural effectiveness and relationship management
Rodrick, an HR professional, works at Alicia Soft, a software development
company. His company is planning to acquire a mobile app development
company. Rodrick has been given information about three mobile app
companies and needs to prepare a feasibility report to ascertain the most
profitable of the three. Which of the following HR competencies should
Rodrick have to be able to judge the information and provide his
recommendations to the management?
a. Ethical practice and consultation
b. Critical evaluation and consultation
c. Leadership and navigation and relationship management
d. Global and cultural effectiveness and relationship management Right
Ans - B. Critical evaluation and consultation.
Steffie works for a small but growing company that provides interior
decorating services to individuals and businesses. Currently, she is a _____
because she performs all the HR functions of the company. However, if the
company continues to grow, the management will likely add additional HR
employees, with each employee focusing on different areas of HR.
a. HR specialist
b. HR generalist
c. Certified Benefits Professional
d. Work-Life Certified Professional Right Ans - B. HR generalist
, The management of Trowel Works, an agricultural equipment company, is
conducting a strengths, weaknesses, opportunities, and threats analysis. In the
given scenario, which of the following is most likely to be classified as a threat
for Trowel Works?
a. Lack of skilled employees in the company
b. Lack of suitable talent in the job market
c. Limited budget for attracting the right talent
d. Limited online presence Right Ans - B. Lack of suitable talent in the job
market
Faculty members at University of Colorado- Colorado Springs participated in
strategic planning sessions to decide whether to emphasize undergraduate
research programs as an area of special focus at the university. Part of this
process included _____, during which the HR staff and faculty members
identified potential opportunities (for instance, possible collaborations with
local businesses that would result in mutual benefits to students and the
businesses) and threats (dependency on tax funding for support).
a. forecasting
b. developing HR staffing plans
c. environmental scanning
d. benchmarking Right Ans - B. environmental scanning
According to the Bureau of Labor Statistics, healthcare support occupations
and technical occupations are projected to have the highest percentage
growth in employment between 2016 and 2026. In the context of HR strategy
and planning, this type of information is most likely to be helpful and relevant
in _____.
a. calculating the human capital return on investment
b. forecasting HR supply and demand
c. conducting a SWOT analysis
d. revising the organizational mission statement Right Ans - B. forecasting
HR supply and demand
In the context of HR forecasting methods, which of the following is a
difference between nominal groups and the Delphi technique?
a. Unlike the Delphi technique, nominal groups can be used to forecast the
effects of technology on HR management and staffing needs.
b. Unlike the Delphi technique, nominal groups use productivity ratios to
forecast the HR needs of a company.
Which of the following is an example of an intellectual property asset?
a. Equipment
b. Stocks
c. Operating processes
d. Skilled employees Right Ans - B. Stocks.
Aligning HR activities means:
a. reducing dependence on human assets by replacing them with more
efficient technology wherever possible.
b. redistributing work among HR personnel in accordance with their areas of
expertise.
c. making HR efforts consistent with organizational efforts to improve
productivity.
d. conducting cost-benefit analyses to examine the impact of outsourcing.
Right Ans - C. making HR efforts consistent with organizational efforts to
improve productivity.
A company manufactures cell phone cases. The company's daily average level
of output is 10,000 cases, and its total daily cost of workers (on average) is
$50,000. What is the company's unit labor cost?
a. $5.00
b. $1.00
c. $50.00
d. $10.00 Right Ans - A. $5.00
____ is a measure of the quantity and quality of work done, considering the cost
of the resources used. Right Ans - productivity
FabYarn Inc., a chain of high-end department stores, is renowned for
providing exceptional customer service to shoppers. Its customer service is
one of the major reasons for its long-term relationships with its customers. In
this scenario, FabYarn's customer service is most likely one of its _____.
a. capital assets
b. key outcome indicators
c. human resource strategies
d. core competencies Right Ans - D. core competencies.
,Ruby, Gary, Sam, and Anna work in a software development firm. Who among
them is responsible for the talent management function of the firm's HR
department?
a. Gary, who ensures the availability of qualified individuals to fill vacant job
positions in the firm
b. Anna, who creates employee selection tools such as skills assessment tests
c. Ruby, who develops job descriptions and job specifications for vacant job
positions
d. Sam, who develops career planning programs for the firm's employees
Right Ans - D. Sam, who develops career planning programs for the firms
employees.
The administrative role of the HR department of a firm involves:
a. evaluating mergers and acquisitions for organizational compatibility.
b. transferring operations to international locations on the basis of workforce
needs.
c. processing information and recordkeeping.
d. identifying strategies and operations that advocate employee issues and
concerns. Right Ans - D. processing information and record keeping.
Marcus is the owner of four Pizza Pizzazz restaurants in Santa Fe. Although
the employee selection and training aspects of his business are carried out
within the company, the payroll function is carried out by another local
company. In this scenario, Marcus is _____ the payroll function of his business.
a. backsourcing
b. nearshoring
c. offshoring
d. outsourcing Right Ans - D. outsourcing.
Which of the following actions is most likely to encourage ethical behavior in a
company?
a. Establishing a strict policy that discourages the emergence of whistle-
blowers
b. Communicating the company's code of ethics and standards of conduct in
writing
c. Showing faith in the employees' ethical values by not offering training on
ethical behavior
,d. Telling employees to resolve ethical conflicts by themselves and not ask
their managers to get involved Right Ans - D. Communicating the
company's code of ethics and standards of conduct in writing.
Sheila has recently been promoted to a senior position in the HR department
of a multinational company. According to her new job description, she will be
responsible for building networks across countries to provide local support
for the company's operations in various countries. Which of the following HR
competency groups is most likely to enable Sheila to fulfill her job
responsibilities effectively?
a. Leadership and navigation and relationship management
b. Global and cultural effectiveness and relationship management
c. Critical evaluation and consultation
d. Human resource expertise and consultation Right Ans - B. Global and
cultural effectiveness and relationship management
Rodrick, an HR professional, works at Alicia Soft, a software development
company. His company is planning to acquire a mobile app development
company. Rodrick has been given information about three mobile app
companies and needs to prepare a feasibility report to ascertain the most
profitable of the three. Which of the following HR competencies should
Rodrick have to be able to judge the information and provide his
recommendations to the management?
a. Ethical practice and consultation
b. Critical evaluation and consultation
c. Leadership and navigation and relationship management
d. Global and cultural effectiveness and relationship management Right
Ans - B. Critical evaluation and consultation.
Steffie works for a small but growing company that provides interior
decorating services to individuals and businesses. Currently, she is a _____
because she performs all the HR functions of the company. However, if the
company continues to grow, the management will likely add additional HR
employees, with each employee focusing on different areas of HR.
a. HR specialist
b. HR generalist
c. Certified Benefits Professional
d. Work-Life Certified Professional Right Ans - B. HR generalist
, The management of Trowel Works, an agricultural equipment company, is
conducting a strengths, weaknesses, opportunities, and threats analysis. In the
given scenario, which of the following is most likely to be classified as a threat
for Trowel Works?
a. Lack of skilled employees in the company
b. Lack of suitable talent in the job market
c. Limited budget for attracting the right talent
d. Limited online presence Right Ans - B. Lack of suitable talent in the job
market
Faculty members at University of Colorado- Colorado Springs participated in
strategic planning sessions to decide whether to emphasize undergraduate
research programs as an area of special focus at the university. Part of this
process included _____, during which the HR staff and faculty members
identified potential opportunities (for instance, possible collaborations with
local businesses that would result in mutual benefits to students and the
businesses) and threats (dependency on tax funding for support).
a. forecasting
b. developing HR staffing plans
c. environmental scanning
d. benchmarking Right Ans - B. environmental scanning
According to the Bureau of Labor Statistics, healthcare support occupations
and technical occupations are projected to have the highest percentage
growth in employment between 2016 and 2026. In the context of HR strategy
and planning, this type of information is most likely to be helpful and relevant
in _____.
a. calculating the human capital return on investment
b. forecasting HR supply and demand
c. conducting a SWOT analysis
d. revising the organizational mission statement Right Ans - B. forecasting
HR supply and demand
In the context of HR forecasting methods, which of the following is a
difference between nominal groups and the Delphi technique?
a. Unlike the Delphi technique, nominal groups can be used to forecast the
effects of technology on HR management and staffing needs.
b. Unlike the Delphi technique, nominal groups use productivity ratios to
forecast the HR needs of a company.
