Outback Host Test with correct Answers
Authentic Service Purpose - Answer -To provide a memorable dining experience that
makes each guest's day better.
Host Commitment - Answer -To smile and have genuine conversations with each guest.
Moments that Matter - Answer -First impression, first bite, last impression
Phone Tagline - Answer -Thank you for calling Outback Steakhouse in (location). This is
(name) speaking, how may I help you?
CROW - Answer -Customer right of way
5-10 Rule - Answer -If you're within 5 feet of a Guest, verbally acknowledge them. If
they're within 10 feet, make eye contact and smile!
Table ready means - Answer -having menus, the table in mind, silverware, high chairs
and kids menus, and the server's name ready
call-ahead seating - Answer -Seating method in which customers phone ahead to be
put on the waiting list for a table. Does not guarantee a table, but will be seated within
25 minutes.
ARM - Answer -acknowledgement, reaction, and manager involvement
Most well-known outback appetizer - Answer -Bloomin Onion served with spicy bloom
sauce (horseradish mayo) $7.99
Only alcoholic drink made with gold liquor - Answer -Sauza Gold Coat Magarita
Steak Temps - Answer -RARE: cool red center
MEDIUM RARE: warm red center
MEDIUM: hot pink center
MEDIUM WELL: slightly pink center
WELL: no pink
Steaks Offered - Answer -Filet: 6 oz, 8 oz, most lean
Sirlion: 6 oz, 8 oz, 11 oz, leaner cut
Ribeye: 12 oz, 15 oz, most marbled and flavorful
, Classic Prime Rib: 12 oz, 16 oz, slow roasted and hand carved to order
Outback Prime Rib: 12 oz, 16 oz, slow roasted, seared and served with horseradish
sauce
Bone in Ribeye: 18 oz, bone in and extra marbling
Bone in NY Strip: 16 oz, thick bone in, and layer of fat
Porterhouse: 22 oz, strip and filet
Methods of cooking steak - Answer -Char-grilled/wood-fire, slow roasted, seasoned and
seared
Seasoned & Seared - Answer -Steaks seasoned with boldest 17-spice seasoning and
seared on the flat top
The Bloomin' Burger - Answer -Topped with Bloomin' Onion® petals, American cheese,
lettuce, tomato and our spicy signature bloom sauce.
Alice Springs Chicken - Answer -Wood-fire grilled chicken breast topped with sautéed
mushrooms, crisp bacon, melted Monterey Jack and Cheddar and honey mustard
sauce served with Aussie Fries.
Queensland Chicken & Shrimp Pasta - Answer -Wood-fire grilled chicken and shrimp
over fettuccine noodles tossed in a creamy Parmesan cheese sauce.
Chocolate Thunder From Down Under - Answer -An extra generous pecan brownie
topped with rich vanilla ice cream, our warm chocolate sauce, chocolate shavings and
whipped cream.
Aussie Cheese Fries - Answer -CHEESE/ 1/2 CHEESE, monterey jack, cheddar
cheese, bacon, spicy ranch
Gold Coast Coconut Shrimp - Answer -Hand-dipped in batter, rolled in coconut and fried
golden. Paired with Creole marmalade.
Steaks served with - Answer -Choice of Steakhouse Potato and one side
Steakhouse Potatoes - Answer -Mashed Potatoes, Aussie Fries, Baked Potato, Sweet
Potato
Sides - Answer -Mixed veggies, seasonal veggie, seasoned rice
Soups - Answer -baked potato soup, soup of the day (broccoli and cheddar/chicken
tortilla), french onion
Salads - Answer -House Salad
Caesar Salad
Authentic Service Purpose - Answer -To provide a memorable dining experience that
makes each guest's day better.
Host Commitment - Answer -To smile and have genuine conversations with each guest.
Moments that Matter - Answer -First impression, first bite, last impression
Phone Tagline - Answer -Thank you for calling Outback Steakhouse in (location). This is
(name) speaking, how may I help you?
CROW - Answer -Customer right of way
5-10 Rule - Answer -If you're within 5 feet of a Guest, verbally acknowledge them. If
they're within 10 feet, make eye contact and smile!
Table ready means - Answer -having menus, the table in mind, silverware, high chairs
and kids menus, and the server's name ready
call-ahead seating - Answer -Seating method in which customers phone ahead to be
put on the waiting list for a table. Does not guarantee a table, but will be seated within
25 minutes.
ARM - Answer -acknowledgement, reaction, and manager involvement
Most well-known outback appetizer - Answer -Bloomin Onion served with spicy bloom
sauce (horseradish mayo) $7.99
Only alcoholic drink made with gold liquor - Answer -Sauza Gold Coat Magarita
Steak Temps - Answer -RARE: cool red center
MEDIUM RARE: warm red center
MEDIUM: hot pink center
MEDIUM WELL: slightly pink center
WELL: no pink
Steaks Offered - Answer -Filet: 6 oz, 8 oz, most lean
Sirlion: 6 oz, 8 oz, 11 oz, leaner cut
Ribeye: 12 oz, 15 oz, most marbled and flavorful
, Classic Prime Rib: 12 oz, 16 oz, slow roasted and hand carved to order
Outback Prime Rib: 12 oz, 16 oz, slow roasted, seared and served with horseradish
sauce
Bone in Ribeye: 18 oz, bone in and extra marbling
Bone in NY Strip: 16 oz, thick bone in, and layer of fat
Porterhouse: 22 oz, strip and filet
Methods of cooking steak - Answer -Char-grilled/wood-fire, slow roasted, seasoned and
seared
Seasoned & Seared - Answer -Steaks seasoned with boldest 17-spice seasoning and
seared on the flat top
The Bloomin' Burger - Answer -Topped with Bloomin' Onion® petals, American cheese,
lettuce, tomato and our spicy signature bloom sauce.
Alice Springs Chicken - Answer -Wood-fire grilled chicken breast topped with sautéed
mushrooms, crisp bacon, melted Monterey Jack and Cheddar and honey mustard
sauce served with Aussie Fries.
Queensland Chicken & Shrimp Pasta - Answer -Wood-fire grilled chicken and shrimp
over fettuccine noodles tossed in a creamy Parmesan cheese sauce.
Chocolate Thunder From Down Under - Answer -An extra generous pecan brownie
topped with rich vanilla ice cream, our warm chocolate sauce, chocolate shavings and
whipped cream.
Aussie Cheese Fries - Answer -CHEESE/ 1/2 CHEESE, monterey jack, cheddar
cheese, bacon, spicy ranch
Gold Coast Coconut Shrimp - Answer -Hand-dipped in batter, rolled in coconut and fried
golden. Paired with Creole marmalade.
Steaks served with - Answer -Choice of Steakhouse Potato and one side
Steakhouse Potatoes - Answer -Mashed Potatoes, Aussie Fries, Baked Potato, Sweet
Potato
Sides - Answer -Mixed veggies, seasonal veggie, seasoned rice
Soups - Answer -baked potato soup, soup of the day (broccoli and cheddar/chicken
tortilla), french onion
Salads - Answer -House Salad
Caesar Salad
