Introduction to Management Midterm 2
(University of Iowa)
Correlation between missed classes and final points - correct answer ✔r=.41
Definition of management - correct answer ✔Getting work done through
others
How do I get help? - correct answer ✔1. Do your homework = search for
your answers first
2. Think strategically about who to ask
3. Prepare a good question
4. Be patient, kind, and professional
Life lessons - correct answer ✔1. The most effective and most respected
people show initiative and look for answers before relying on other people
2. Sometimes the person sitting next to you is the best source of information
3. Even if your boss really likes you, do not bother him or her with questions
that you should be able to answer yourself
4. Do your homework, and let people know you've done your homework,
otherwise they just might ask you, "Did you do your homework?"
5. Make other people feel that their work is important, even if you are not sure
whether it is
6. Gratitude gains you a great deal of good will from others; adopting an
attitude of entitlement and being a jerk irritates others and may mean you
don't get the answers you need
7. Sometimes a short face-to-face meeting is the best way to get questions
answered, and the best way to get to know someone
,8. Your time is valuable. So is theirs. People who schedule ahead of time will
get attention. People who don't may be ignored
9. Asking the right person, the right way, is the best way to get the right
answer and gain respect in the process
Types of managers - correct answer ✔Top managers
Middle managers
First-line managers
Team leaders
Top managers - correct answer ✔Responsible for:
-overall direction of the organization
-creating a context for change
-developing employees' commitment to and ownership of the company's
performance
-creating a positive organizational culture through language and action
-monitoring their business environments
Middle managers - correct answer ✔Responsible for:
-setting objectives consistent with top management's goals
-planning and implementing subunit strategies for achieving those objectives
-allocating resources to meet objectives
-coordinating and linking groups, departments, and divisions within a company
-monitoring and managing the performance of the subunits and individual
managers who report to them
-implementing the changes or strategies generated by top managers
,Have control over company's resources, finances, budgets
First-line managers - correct answer ✔Responsible for:
-managing the performance of entry-level employees who are directly
responsible for producing a company's goods and services
-monitoring, teaching, short-term planning
Only managers that train and supervise non-managers
Team leaders - correct answer ✔Responsible for:
-facilitating team activities toward accomplishing a goal
-helping their team members plan and schedule work, learn to solve
problems, and work efficiently with each other
-fostering good relationships and addressing problematic ones within their
teams
-managing external relationships
There to bring intellectual, emotional, and spiritual resources to the team
Models - correct answer ✔Useful simplifications of reality
Four functions of managers - correct answer ✔Planning
Organizing
Leading
Controlling
, Planning - correct answer ✔"determining organizational goals and a means
for achieving them"
-setting goals and deciding on action
-developing rules and procedures
-developing budgets and plans
-all managers plan, no matter what level they are
Organizing - correct answer ✔"deciding where decisions will be made, who
will do what jobs and tasks, and who will work for whom in the company"
-identifying jobs to be done
-hiring people to do them
-establishing departments
-establishing a chain of command
-delegating
Leading - correct answer ✔"inspiring and motivating workers to work hard to
achieve organizational goals"
-influencing others to get the job done
-maintaining morale
-molding company culture
-managing conflicts and communication
Controlling - correct answer ✔"monitoring progress toward goal achievement
and taking corrective action when progress isn't being made"
-setting standards
-comparing performance with standards
-taking corrective action
(University of Iowa)
Correlation between missed classes and final points - correct answer ✔r=.41
Definition of management - correct answer ✔Getting work done through
others
How do I get help? - correct answer ✔1. Do your homework = search for
your answers first
2. Think strategically about who to ask
3. Prepare a good question
4. Be patient, kind, and professional
Life lessons - correct answer ✔1. The most effective and most respected
people show initiative and look for answers before relying on other people
2. Sometimes the person sitting next to you is the best source of information
3. Even if your boss really likes you, do not bother him or her with questions
that you should be able to answer yourself
4. Do your homework, and let people know you've done your homework,
otherwise they just might ask you, "Did you do your homework?"
5. Make other people feel that their work is important, even if you are not sure
whether it is
6. Gratitude gains you a great deal of good will from others; adopting an
attitude of entitlement and being a jerk irritates others and may mean you
don't get the answers you need
7. Sometimes a short face-to-face meeting is the best way to get questions
answered, and the best way to get to know someone
,8. Your time is valuable. So is theirs. People who schedule ahead of time will
get attention. People who don't may be ignored
9. Asking the right person, the right way, is the best way to get the right
answer and gain respect in the process
Types of managers - correct answer ✔Top managers
Middle managers
First-line managers
Team leaders
Top managers - correct answer ✔Responsible for:
-overall direction of the organization
-creating a context for change
-developing employees' commitment to and ownership of the company's
performance
-creating a positive organizational culture through language and action
-monitoring their business environments
Middle managers - correct answer ✔Responsible for:
-setting objectives consistent with top management's goals
-planning and implementing subunit strategies for achieving those objectives
-allocating resources to meet objectives
-coordinating and linking groups, departments, and divisions within a company
-monitoring and managing the performance of the subunits and individual
managers who report to them
-implementing the changes or strategies generated by top managers
,Have control over company's resources, finances, budgets
First-line managers - correct answer ✔Responsible for:
-managing the performance of entry-level employees who are directly
responsible for producing a company's goods and services
-monitoring, teaching, short-term planning
Only managers that train and supervise non-managers
Team leaders - correct answer ✔Responsible for:
-facilitating team activities toward accomplishing a goal
-helping their team members plan and schedule work, learn to solve
problems, and work efficiently with each other
-fostering good relationships and addressing problematic ones within their
teams
-managing external relationships
There to bring intellectual, emotional, and spiritual resources to the team
Models - correct answer ✔Useful simplifications of reality
Four functions of managers - correct answer ✔Planning
Organizing
Leading
Controlling
, Planning - correct answer ✔"determining organizational goals and a means
for achieving them"
-setting goals and deciding on action
-developing rules and procedures
-developing budgets and plans
-all managers plan, no matter what level they are
Organizing - correct answer ✔"deciding where decisions will be made, who
will do what jobs and tasks, and who will work for whom in the company"
-identifying jobs to be done
-hiring people to do them
-establishing departments
-establishing a chain of command
-delegating
Leading - correct answer ✔"inspiring and motivating workers to work hard to
achieve organizational goals"
-influencing others to get the job done
-maintaining morale
-molding company culture
-managing conflicts and communication
Controlling - correct answer ✔"monitoring progress toward goal achievement
and taking corrective action when progress isn't being made"
-setting standards
-comparing performance with standards
-taking corrective action
