NHA CCMA Administrative Assisting Review
Study Guide with Complete Solutions
Health Insurance Portability and Accountability Act (HIPAA) -
Answer✔️✔️-protects a patient's personal and medical information
including use and disclosure of personal health information (PHI)
personal health information (PHI) - Answer✔️✔️-Any individually
indentifiable health information such as name, DOB, phone number,
address, etc. that is transmitted or maintained by electronic media such as a
computer
usual fee - Answer✔️✔️-normal fees charged by a provider
reasonable fee - Answer✔️✔️-fee for service or procedures that require extra
time and effort for the provider due to the level of complexity of the
procedure
customary fee - Answer✔️✔️-a range of fees charged by the providers who
have similar training and experience and practice in the same geographic
area
capitation - Answer✔️✔️-a fixed amount of money paid to a provider by a
third-party payer per individual enrollee for an established period
source-oriented - Answer✔️✔️-medical record documentation template that
is organized by the entity that supplied the data
1
, ©SOPHIABENNETT@2024-2025 Monday, August 26, 2024 6:09 AM
Stream scheduling - Answer✔️✔️-also called time-specified scheduling, is
scheduling patients at a specific time with enough time reserved the visit.
The amount of time for each appointment varies depending on the patient's
condition/reason
cluster scheduling - Answer✔️✔️-scheduling involving grouping patients
who have similar conditions into specific conditions into specific time slots
or days
Wave scheduling - Answer✔️✔️-Scheduling three people in the first 30 min
of the hour and are taken to be seen as they arrive. All patient scheduled
for that hour are seen with that hour
Modified wave scheduling - Answer✔️✔️-scheduling patients to arrive at
intervals during the first half of the hour with no patients scheduled during
the second half to catch up
open hours scheduling - Answer✔️✔️-a system of scheduling in which
patients arrive at the doctor's office at their convenience and are seen on a
first come, first serve basis
scheduling all cardiac patients on Mondays and Wednesdays and oncology
patients on Tuesday and Thursday is which type of scheduling? -
Answer✔️✔️-cluster
what type of appointment system allows flexibility to allow for the most
consistent patient flow? - Answer✔️✔️-wave
2