NHA CCMA: Clinical Patient Care (General Patient Care) Exam Study Guide with Complete Solutions

NHA CCMA: Clinical Patient Care (General Patient Care) Exam Study Guide with Complete Solutions Sodium hypochlorite solution - Answer️️ -most common solutions used to disinfect surfaces PPE (personal protective equipment) - Answer️️ -a barrier between a person and pathogens; includes gloves, gowns, masks, goggles, and face shields Active listening - Answer️️ -allows the MA to fully understand what the pt. is communicating verbally & non-verbally Open-ended questions - Answer️️ -questions that lead to further explanation Restatement (Interviewing technique) - Answer️️ -repeating & paraphrasing info to confirm accuracy Clarification (Interviewing technique) - Answer️️ -summarizing info to clear up any confusion Nonverbal communication - Answer️️ -communication using body movements, gestures, and facial expressions rather than speech ©SOPHIABENNETT@ Monday, August 26, 2024 6:09 AM 2 Sympathy - Answer️️ -feeling compassion, sorrow or pity for the hardships of another CC (Chief Complaint) - Answer️️ -reason for the office visit Allergy - Answer️️ -adverse reaction caused by an antigen-antibody response Anaphylaxis - Answer️️ -life threatening allergic reaction Audiometry - Answer️️ -process of measuring hearing Visual Acuity Testing - Answer️️ -use of tools such as the Snellen chart to screen for visual impairments Anthropometric Test - Answer️️ -test that include ht. & wt. (as well as head circumference for infants) Vital Signs (VS) - Answer️️ -temperature, pulse, respiration, blood pressure Scoliosis - Answer️️ -abnormal lateral curvature of the spine Pyrexia - Answer️️ -fever 98.6 F (37 C) - Answer️️ -normal body temperature Fingers used to palpate the pulse - Answer️️ -2nd & the 3rd fingers Radial pulse site - Answer️️ -thumb side of the wrist ©SOPHIABENNETT@ Monday, August 26, 2024 6:09 AM 3 Brachial pulse site - Answer️️ -inside the upper arm Carotid pulse site - Answer️️ -neck, just below the jaw bone Auscultation - Answer️️ -listening with a stethoscope Palpatation - Answer️️ -the art of touching Newborn average HR - Answer️️ -120-160 bpm Infant average HR - Answer️️ -80-140 bpm Toddler average HR - Answer️️ -80-130 bpm Preschool average HR - Answer️️ -80-120 bpm School-age average HR - Answer️️ -70-100 bp