©SOPHIABENNETT@2024-2025 Monday, August 26, 2024 6:09 AM
NHA questions and answers for the test (100% pass)
A medical assistant is reporting a patient fall that occurred in the front
lobby of the clinic. What is the purpose of the assistant preparing an
incident report? - Answer✔️✔️-To avoid future reoccurrences
A medical assistant witnesses a coworker knowingly commit an unlawful
and wrongful act. The assistant should identify this act as which of the
following types of negligence? - Answer✔️✔️-Malfeasance.
When measuring the vital signs of a 10-year-old child, a medical assistant
recognizes indications of abuse. Which of the following actions should the
assistant take? - Answer✔️✔️-Notify the child's provider.
A patient expresses to a medical assistant that he would like to designate
his daughter as his health care proxy. The assistant should inform him that
which of the following is the minimum age to be eligible as a health care
proxy? - Answer✔️✔️-18
A medical assistant is assisting a provider with a gynecological
examination on a patient. The patient says, "My religious beliefs do not
allow me to use contraception." The assistant should expect the provider to
make which of the following statements? - Answer✔️✔️-You have the right
to make choices regarding your health
1
, ©SOPHIABENNETT@2024-2025 Monday, August 26, 2024 6:09 AM
A medical assistant should recognize that which of the following provides
instructions for an emergency medical technician to follow when
transporting an elderly or critically ill patient? - Answer✔️✔️-Medical Order
for Life-Sustaining Treatment
A medical assistant should recognize that which of the following entities
must adhere to HIPAA guidelines? - Answer✔️✔️-Health care
clearinghouses
A medical assistant sees a coworker take a pain medication from a locked
cabinet. The assistant knows that the coworker is a single mother who has a
child who was recently injured. Which of the following types of ethical
situations does this problem create for the assistant? - Answer✔️✔️-Ethical
distress
A medical assistant should identify which of the following as the legal
document that states the life-saving procedures a patient authorizes in the
event he is incapable of verbalizing his desire for medical treatment? -
Answer✔️✔️-Living will
Which of the following moral codes should a medical assistant reference
when facing an ethical dilemma? - Answer✔️✔️-AMA Code of Ethics
A medical assistant left her computer unlocked with a patient's chart
visible. Which of the following actions should the assistant take in the
2
, ©SOPHIABENNETT@2024-2025 Monday, August 26, 2024 6:09 AM
future to prevent unauthorized viewing of patient information? -
Answer✔️✔️-Place privacy filters on the monitor screen
A medical assistant should recognize that once advance directives are in
place, they can be updated at which of the following times? - Answer✔️✔️-
At any time
Which of the following gives patients the rights over their health care
information, including the right to receive a copy of their information, the
right to ensure their medical records are correct, and the right to know who
had access to their records? - Answer✔️✔️-HIPAA
Employers are accountable for providing a safe and healthy workplace for
employees by setting and enforcing standards. This environment is
achieved by providing training, outreach, education, and assistance. Which
of the following regulatory agencies oversees this standard? - Answer✔️✔️-
Occupational Safety and Health Administration (OSHA)
A patient believes that her health care privacy has been violated. A medical
assistant should know that the patient's complaint must be filed within
how many days? - Answer✔️✔️-180.
When designating a medical power of attorney, a medical assistant should
identify which of the following people as an acceptable choice for a health
care proxy? - Answer✔️✔️-A member of the patient's faith community
3
, ©SOPHIABENNETT@2024-2025 Monday, August 26, 2024 6:09 AM
A medical assistant is speaking with a patient. Which of the following
might occur as a barrier to communication? - Answer✔️✔️-Stereotyping
When communicating on the telephone with a patient, which of the
following actions by a medical assistant demonstrates the use of
appropriate technique for outgoing calls? - Answer✔️✔️-Allowing the
patient to be the one to end the call
A medical assistant is caring for a patient who is frustrated and states, "My
doctor doesn't have any idea how to treat my condition." Which of the
following responses by the assistant is an example of therapeutic
communication? - Answer✔️✔️-Are you saying that you don't think your
provider knows how to help you?"
Which of the following elements is essential for successful teamwork? -
Answer✔️✔️-Related short-term and long-term goals
In which of the following locations should the inside address appear in a
business letter? - Answer✔️✔️-Between the dateline and the salutation
To be a successful member of a team, which of the following actions should
a medical assistant take? - Answer✔️✔️-Demonstrate willingness to perform
extra duties.
During the admission process, a patient explains the manifestations of his
chief complaint to the medical assistant. Which of the following actions
4
NHA questions and answers for the test (100% pass)
A medical assistant is reporting a patient fall that occurred in the front
lobby of the clinic. What is the purpose of the assistant preparing an
incident report? - Answer✔️✔️-To avoid future reoccurrences
A medical assistant witnesses a coworker knowingly commit an unlawful
and wrongful act. The assistant should identify this act as which of the
following types of negligence? - Answer✔️✔️-Malfeasance.
When measuring the vital signs of a 10-year-old child, a medical assistant
recognizes indications of abuse. Which of the following actions should the
assistant take? - Answer✔️✔️-Notify the child's provider.
A patient expresses to a medical assistant that he would like to designate
his daughter as his health care proxy. The assistant should inform him that
which of the following is the minimum age to be eligible as a health care
proxy? - Answer✔️✔️-18
A medical assistant is assisting a provider with a gynecological
examination on a patient. The patient says, "My religious beliefs do not
allow me to use contraception." The assistant should expect the provider to
make which of the following statements? - Answer✔️✔️-You have the right
to make choices regarding your health
1
, ©SOPHIABENNETT@2024-2025 Monday, August 26, 2024 6:09 AM
A medical assistant should recognize that which of the following provides
instructions for an emergency medical technician to follow when
transporting an elderly or critically ill patient? - Answer✔️✔️-Medical Order
for Life-Sustaining Treatment
A medical assistant should recognize that which of the following entities
must adhere to HIPAA guidelines? - Answer✔️✔️-Health care
clearinghouses
A medical assistant sees a coworker take a pain medication from a locked
cabinet. The assistant knows that the coworker is a single mother who has a
child who was recently injured. Which of the following types of ethical
situations does this problem create for the assistant? - Answer✔️✔️-Ethical
distress
A medical assistant should identify which of the following as the legal
document that states the life-saving procedures a patient authorizes in the
event he is incapable of verbalizing his desire for medical treatment? -
Answer✔️✔️-Living will
Which of the following moral codes should a medical assistant reference
when facing an ethical dilemma? - Answer✔️✔️-AMA Code of Ethics
A medical assistant left her computer unlocked with a patient's chart
visible. Which of the following actions should the assistant take in the
2
, ©SOPHIABENNETT@2024-2025 Monday, August 26, 2024 6:09 AM
future to prevent unauthorized viewing of patient information? -
Answer✔️✔️-Place privacy filters on the monitor screen
A medical assistant should recognize that once advance directives are in
place, they can be updated at which of the following times? - Answer✔️✔️-
At any time
Which of the following gives patients the rights over their health care
information, including the right to receive a copy of their information, the
right to ensure their medical records are correct, and the right to know who
had access to their records? - Answer✔️✔️-HIPAA
Employers are accountable for providing a safe and healthy workplace for
employees by setting and enforcing standards. This environment is
achieved by providing training, outreach, education, and assistance. Which
of the following regulatory agencies oversees this standard? - Answer✔️✔️-
Occupational Safety and Health Administration (OSHA)
A patient believes that her health care privacy has been violated. A medical
assistant should know that the patient's complaint must be filed within
how many days? - Answer✔️✔️-180.
When designating a medical power of attorney, a medical assistant should
identify which of the following people as an acceptable choice for a health
care proxy? - Answer✔️✔️-A member of the patient's faith community
3
, ©SOPHIABENNETT@2024-2025 Monday, August 26, 2024 6:09 AM
A medical assistant is speaking with a patient. Which of the following
might occur as a barrier to communication? - Answer✔️✔️-Stereotyping
When communicating on the telephone with a patient, which of the
following actions by a medical assistant demonstrates the use of
appropriate technique for outgoing calls? - Answer✔️✔️-Allowing the
patient to be the one to end the call
A medical assistant is caring for a patient who is frustrated and states, "My
doctor doesn't have any idea how to treat my condition." Which of the
following responses by the assistant is an example of therapeutic
communication? - Answer✔️✔️-Are you saying that you don't think your
provider knows how to help you?"
Which of the following elements is essential for successful teamwork? -
Answer✔️✔️-Related short-term and long-term goals
In which of the following locations should the inside address appear in a
business letter? - Answer✔️✔️-Between the dateline and the salutation
To be a successful member of a team, which of the following actions should
a medical assistant take? - Answer✔️✔️-Demonstrate willingness to perform
extra duties.
During the admission process, a patient explains the manifestations of his
chief complaint to the medical assistant. Which of the following actions
4
