CMST 2064 Exam Study Guide with Complete Solutions

CMST 2064 Exam Study Guide with Complete Solutions 6. Know the difference in the types of conflict styles discussed in the textbook - Answer️️ -1. Avoidance Conflict Style: when members are unable or unwilling to accomplish their own goals or contribute to achieving the group's goal. Group members who use this style may change the subject, avoid bringing up a controversial issue, and even deny that a conflict exists. 2. Accommodation Conflict Style: give in to other members at the expense of their own goals. Accommodators have a genuine desire to get along with other members. This group member may be perceived as less powerful or less influential. 3. Competition Conflict Style: occurs when group members are more concerned with their own goals than with those of the group. Competitive members want to win; they argue that their idea are superior to alternatives suggested by the group. This style generates hostility, ridicule, and personal attacks against group members. ©SOPHIABENNETT@ Saturday, August 24, 2024 8:52 AM 2 4. Compromise Conflict: a middle ground approach to conflict in which group members give in on some goals in order to achieve other goals they want more strongly. 5. Collaboration Conflict: searches for new solutions that will achieve both the individual goals of group members and the goals of the group. They seek creative solutions that satisfy everyone's interests and needs. Promotes synergy and resolves tension. 1. Explain the Trait Leadership Theory (p. 107). - Answer️️ -a. Trait Leadership Theory identifies and prescribes individual characteristics and behaviors needed for effective leadership. Based on the assumption that leaders are born, not made. 2. Explain the Styles Leadership Theory (p. 107). - Answer️️ -a. Styles Leadership Theory groups specific leadership traits into distinct styles. Different styles are attributed to leaders. Early attempts to describe different leadership styles yielded three categories that stretch across a continuum of leadership control 3. What is the difference in autocratic, democratic, and laissez-faire leaders, according to the Styles Leadership Theory (pp. 107-108)? - Answer️️ -a. Autocratic leaders exert a great deal for control. i. Seek power and authority by controlling the direction and outcome of group work ©SOPHIABENNETT@ Saturday, August 24, 2024 8:52 AM 3 ii. Make many of the group's decisions, expect followers to obey orders, take personal credit for group success, and tend to use reward power and coercive power b. Democratic leaders employ a moderate amount of control. i. Promote the interests of group members and practice social equality ii. Share decision making with the group, promote collaboration, focus on both the task and group morale, give the group credit for success, and tend to rely on referent and expert power to motivate members c. Laissez-faire leaders give up control. i. Lets the group take charge of all decisions and actions ii. Laid-back leadership can generate a climate where open communication is encouraged and rewarded but they do not help when a group needs decisive leadership 4. What are the three tips to becoming a leader in a group, including the warnings for each? - Answer️️ -a. Talk early and often: shows confidence, but don't dominate/be controlling i. Listen to others b. Know more: share knowledge to help group, but don't be a know it all c. Offer your opinion: shows you care/take responsibility, but don't become tied to it i. Welcome disagreement ©SOPHIABENNETT@ Saturday, August 24, 2024 8:52 AM 4 5. What is leadership? - Answer️️ -Communication or behavior that motivates, guides, influences, and directs groups into decision making and goal achievement - it always involves a power relationship 6. What are the two steps involved in Situational Leadership Theory? - Answer️️ -1. diagnose the situation 2. adapt to the groups needs Task vs. Relationship-Motivated Leaders - Answer️️ -Task: a leader who leads best in either highly controlled situations with clear param