MAN EXAM 1 QUESTIONS AND ANSWERS 2024
An example of part of the legal-political dimension of the general environment is a
government's report on the decline of unemployment rate. - Answers -False
Technical skills are most important for managers at lower organizational levels, while
conceptual skills become more important as managers move up the organizational
hierarchy. - Answers -True
In the quadrants of organizational performance and culture, companies in Quadrant A
represent the high-performance culture. - Answers -False
The goal of the European Union is to create a powerful single market system for
Europe's millions of consumers. - Answers -True
The systems thinking approach develops theories about human behavior based on
scientific methods and study. - Answers -False
All of the following are cultural dimensions as defined by the GLOBE Project, except: -
Answers -masculinity
Tool Techies, Inc. uses phone surveys of customers to gather information about service
and quality. This is an example of the management function of: - Answers -Controlling
In a study by Kotter and Heskett, evidence is provided to support the claim that
__________ is important for performance. - Answers -managing cultural values
In order to determine how to deal with a problem employee, Sharon evaluated the
employee, the problem, and the context in which the problem occurred. She is applying
which of the following perspectives? - Answers -Contingency view
Regina, owner and operator of a small restaurant, believes that her most important task
as manager is establishing goals for the restaurant and deciding what must be done to
achieve them. This involves which of the following aspects of what managers do? -
Answers -Setting objectives
The management of business operations conducted in more than one country is called:
- Answers -International management
When senior managers at Gap, Inc. decided to become the number one service-quality
clothing company in the world, they were engaging in the management function of: -
Answers -planning
The adaptability culture emerges in an environment that requires __________ response
and __________ decision making. - Answers -fast; high-risk
An example of part of the legal-political dimension of the general environment is a
government's report on the decline of unemployment rate. - Answers -False
Technical skills are most important for managers at lower organizational levels, while
conceptual skills become more important as managers move up the organizational
hierarchy. - Answers -True
In the quadrants of organizational performance and culture, companies in Quadrant A
represent the high-performance culture. - Answers -False
The goal of the European Union is to create a powerful single market system for
Europe's millions of consumers. - Answers -True
The systems thinking approach develops theories about human behavior based on
scientific methods and study. - Answers -False
All of the following are cultural dimensions as defined by the GLOBE Project, except: -
Answers -masculinity
Tool Techies, Inc. uses phone surveys of customers to gather information about service
and quality. This is an example of the management function of: - Answers -Controlling
In a study by Kotter and Heskett, evidence is provided to support the claim that
__________ is important for performance. - Answers -managing cultural values
In order to determine how to deal with a problem employee, Sharon evaluated the
employee, the problem, and the context in which the problem occurred. She is applying
which of the following perspectives? - Answers -Contingency view
Regina, owner and operator of a small restaurant, believes that her most important task
as manager is establishing goals for the restaurant and deciding what must be done to
achieve them. This involves which of the following aspects of what managers do? -
Answers -Setting objectives
The management of business operations conducted in more than one country is called:
- Answers -International management
When senior managers at Gap, Inc. decided to become the number one service-quality
clothing company in the world, they were engaging in the management function of: -
Answers -planning
The adaptability culture emerges in an environment that requires __________ response
and __________ decision making. - Answers -fast; high-risk
