Kinns Medical Assistant Chapter 1 Study
Guide
Critical thinking - answer✔✔The constant practice of considering all aspects of a situation when
deciding what to believe or what to do
Empathy - answer✔✔Sensitivity to the individual needs and reactions of patients
Learning style - answer✔✔THE WAY an individual PERCEIVE AND PROCESS information
to learn new material
Perceiving - answer✔✔How an individual LOOKS at an information and sees it as real
Processing - answer✔✔How an individual INTERNALIZES new information and makes it his
or her own
Professional behaviors - answer✔✔Actions that identify the medical assistant as a member of a
healthcare profession, including being DEPENDABLE, RESPECTFUL, POSITIVE
ATTITUDE, TEAM MEMBER
Reflection - answer✔✔The process of CONSIDERING new information and internalizing it to
create new ways of examining imformation
Concrete perceiver's - answer✔✔Learn information through direct experience.
Learn by "doing".
Rely on detailed information
Abstract perceiver's - answer✔✔Learn by observation.
Analyze new materials as ideas.