"Crime Prevention" is the action of deterring criminals from victimizing the client, the clients assets and
customers is best achieved by what? - ANS Establishing a protection perimeter, creating access control
points, installing alarms & monitoring systems, designing plans to address emergencies disasters and
accidents
K
During a terrorist attack the role of the security officer is to help to the best of his/her ability and may
include - ANS Executing the order, protecting perimeter, searching for injured people, and finding
non-evacuated individuals
C
What is a type of internal theft? - ANS Theft of rights of freedom
LO
You can't let profiling be the final point (true or false) - ANS True
Depending on the work environment as a security officer you need to adapt what? - ANS Knowledge
and experience
YC
What are the three schools of thought when it comes to post orders? - ANS Minimal, generic and custom
Seek help when needed to maintain a good relationship with others (true or false) - ANS True
Awareness is the first and last line of defense in security (true or false) - ANS True
D
Security officers should know all general laws and such (true or false) - ANS True
What are the two distinct components of conduct? - ANS 1. Standards of conduct
U
2. Code of ethics
Colleagues' attitude plays an important role that influences how an officer will respond to a situation.
ST
Which of the following is the attitude that will influence most positively other officers' duties? - ANS
Positive and upbeat
Discrimination is action of depriving person or group from a right because of prejudice involving color,
gender, race, and/or sex (true or false) - ANS True
What is the most common violation by security officers? - ANS Unprofessional relationships, perjury,
larceny, official misconduct, sexual offenses, domestic violence, and assault and battery
What are examples of positive behavior? - ANS All of the above
, Sexual-harassment does not have to be from opposite sex (true or false) - ANS True
What is one thing to remember about tip gratitude with the monies etc? What kind of lesson is it? - ANS
Ethical lesson. Never accept a tip.
Security officers may interact with? - ANS All of the above
Due to the extended shifts and long hours the officer may not be able to project a professional look The
general public understands this (true or false) - ANS False no matter the work hours or the conditions
always stay professional on the job
K
What is not a requirement material wise for security officers? - ANS Sunglasses
C
What is a requirement for security officers? - ANS Avoid being pompous, no use of slang, be polite,
courteous and casual
LO
One of the obstacles of the public relations and security is negative thinking (true or false) - ANS True
What is a general rule applicable for all of the communications - ANS All of the above
Law dictates that employees are entitled to a work environment free of sexual-harassment (true or false) -
YC
ANS True
What should you do when dealing with the media as a private security officer? - ANS 1. Should not act
as public relations
2. Must keep confidential information away from the media
3. Should request the person who is acting as public relations
D
4. Should not make offhand comments
What are some interpersonal communication tools - ANS Short words, no slang etc
U
Appearance is nonverbal communication to (true or false) - ANS True
ST
Command presence is.. - ANS All of the above
If an officer leaves a bad exchange a person can resent that officer in the future (true or false) - ANS
False
What are the types of unprofessional behaviors? - ANS Stereotyping, assigning blaming, breaking
promises, expressing political views, and being unresponsive
Stereotyping can be applied in negative and positive ways (true or false) - ANS True
What is a simunition? - ANS "Force on force training"