WGU C201 BUSINESS ACUMEN
QUESTIONS WITH CORRECT ANSWERS
What zis zManagement? z- zcorrect zanswers✔✔Management zis zthe zprocess zof zachieving
zOrganizational zobjectives zthrough zpeople zand zother zresources. zThe zManager's zjob zis zto
zcombine zHuman zand zTechnical zresources zin zthe zbest zway zpossible zto zachieve zthe
zcompany's zgoals.
How zdo zthe zjobs zof ztop zmanagers, zmiddle zmanagers, zand zsupervisory zmanagers zdiffer?
z- zcorrect zanswers✔✔Top zmanagers zdesign zlong zterm zplans, zset za zdirection zfor ztheir
zorganization zand zinspire zall zemployees zto zachieve zthe zcompany's zvision. zMiddle
zmanagers zfocus zon zthe zspecific zmission zand zoperations, zproducts, zor zcustomers. zThey
zdevelop zprocedures zto zimplement zthe zcompany's zstrategic zplans. zSupervisory zinteract
zdirectly zwith znon-management zemployees, zwho zproduce zand zsell zthe zcompanies zgoods
zand zservices. zThey zare zresponsible zfor zimplementing zthe zplans zdeveloped zby zmiddle
zmanagers zand zmotivating zworkers zto zaccomplish zdaily, zweekly, zand zmonthly zgoals.
What zis zthe zrelationship zbetween zthe zmanagers zplanning zand zcontrolling zfunctions? z-
zcorrect zanswers✔✔Controlling zassess zthe zsuccess zof zthe zplanning zfunction.
zControlling zalso zproduces zfeedback zfor zthe znext zround zof zplanning.
What zis zmeant zby za zvision zfor zthe zcompany? z- zcorrect zanswers✔✔A zvision zserves zas za
ztarget zfor zthe zcompany's zactions, zhelping zdirect zthe zcompany ztowards zopportunities
zand zdifferentiating zit zfrom zits zcompetitors.
Why zis zit zimportant zfor za ztop zexecutive zto zset zhigh zethical zstandards? z- zcorrect
zanswers✔✔High zethical zstandards zoften zresult zin za zstable zworkforce, zjob zsatisfaction,
zand zcustomer zloyalty.
Outline zthe zplanning zprocess. z- zcorrect zanswers✔✔Some zplans zare zvery zbroad zand
zlong zrange, zfocusing zon zkey zorganizational zobjectives; zothers zare zmore zdetailed zand
zspecify zhow zparticular zobjectives zwill zbe zachieved. zFrom zthe zmission zstatement zto
zobjectives zto zspecific zplans, zeach zphase zmust zfit zinto zcomprehensive zplanning
zframework.
Describe zthe zpurpose zof ztactical zplanning. z- zcorrect zanswers✔✔The zpurpose zof ztactical
zplanning zis zto zdetermine zwhich zshort-term zactivities zshould zbe zimplemented zto
zaccomplish zthe zcompanies zoverall zstrategy.
Compare zthe zkinds zof zplans zmade zby ztop zmanagers zand zmiddle zmanagers. z- zcorrect
zanswers✔✔Top zmanagers zfocus zon zlong-range, zstrategic zplans. zIn zcontrast, zmiddle-
level zmanagers zfocus zon zshort zterm ztactical zplanning.
, What zis zthe zpurpose zof za zmission zstatement? z- zcorrect zanswers✔✔A zmission zstatement
zis za zcompanies zwritten zexplanation zof zits zpurpose, zthe zreason zit zexists, zthe zcustomers zit
zwill zserve, zand zhow zit zis zdifferent zfrom zits zcompetitors. zA zmission zstatement zguides zthe
zactions zof zits zcompany, zmanagers, zand zemployees.
Which zof za zcompany's zcharacteristics zdoes za zSWOT zanalysis zcompare? z- zcorrect
zanswers✔✔Strength, zWeaknesses, zOpportunities zand zThreats zCompared zto zits
zcompetitors.
How zdo zmanagers zuse zobjectives? z- zcorrect zanswers✔✔Objectives zset zguideposts zby
zwhich zmanagers zdefine zthe zorganizations zdesired zperformance zin zsuch zareas zas znew
zproduct zdevelopment, zsales, zcustomer zservice, zand zemployee zsatisfaction.
Distinguish zbetween zprogrammed zand znonprogrammed zdecisions. z- zcorrect
zanswers✔✔Programmed zdecisions zare zlike zordering zoffice zsupplies, zsimple zand
zhappen zfrequently- zthey zare zstreamlined. zNon-programmed zare zlike zentering za znew
zmarket zor zlaunching za znew zproduct- zthey zrequire zmore zindividual zevaluation.
What zare zthey zsteps zin zthe zdecision-making zprocess? z- zcorrect zanswers✔✔Recognition
zof zproblem zor zopportunity, zdevelopment zof zalternatives, zevaluation zof zalternatives,
zselection zand zimplementation zof zchosen zalternative, zand zfollow zup zto zdetermine zthe
zeffectiveness zof zthe zdecision.
How zis zleadership zdefined? z- zcorrect zanswers✔✔Leadership zmeans zdirecting zor
zinspiring zpeople zto zattain zcertain zorganizational zgoals. zEffective zleaders zshare zseveral
ztraits, zsuch zas zempathy, zself-awareness, zand zobjectivity. zLeaders zalso zuse zthe zpower
zof ztheir zjob, zexpertise, zand zexperience zto zinfluence zpeople.
Identify zthe zstyles zof zleadership zas zthey zappear zalong za zcontinuum zof zgreater zor zlesser
zemployee zparticipation. z- zcorrect zanswers✔✔One zend zof zthe zcontinuum zAutocratic
zleaders zmakes zdecisions zwithout zconsulting zthe zemployees. zIn zthe zmiddle zdemocratic
zleaders zask zfor zsuggestions zand zwant zparticipation. zAt zthe zend zis zfree-rein zwhich
zleaders zleave zmost zof zthe zdecisions zto zthe zemployees.
What zis zthe zrelationship zbetween zleadership zstyle zand zcorporate zculture? z- zcorrect
zanswers✔✔The zbest zleadership zstyle zto zadopt zoften zdepends zon zthe zorganizations
zcorporate zculture zand zits zsystem zof zprincipals, zbeliefs, zand zvalues. zManagerial
zphilosophies, zcommunications, znetworks, zand zworkplace zenvironment, zand zpractices
zall zinfluence zculture.
How zdo zmanagers zreinforce zcorporate zculture? z- zcorrect zanswers✔✔Managers zuse
zsymbols, zrituals, zceremonies, zand zstories zto zreinforce zcorporate zculture.
What zis zthe zpurpose zof zan zorganizational zchart? z- zcorrect zanswers✔✔A zvisual
zrepresentation zof za zcompany's zstructure zthat zillustrates zthe zjob zpositions zand zfunctions.
QUESTIONS WITH CORRECT ANSWERS
What zis zManagement? z- zcorrect zanswers✔✔Management zis zthe zprocess zof zachieving
zOrganizational zobjectives zthrough zpeople zand zother zresources. zThe zManager's zjob zis zto
zcombine zHuman zand zTechnical zresources zin zthe zbest zway zpossible zto zachieve zthe
zcompany's zgoals.
How zdo zthe zjobs zof ztop zmanagers, zmiddle zmanagers, zand zsupervisory zmanagers zdiffer?
z- zcorrect zanswers✔✔Top zmanagers zdesign zlong zterm zplans, zset za zdirection zfor ztheir
zorganization zand zinspire zall zemployees zto zachieve zthe zcompany's zvision. zMiddle
zmanagers zfocus zon zthe zspecific zmission zand zoperations, zproducts, zor zcustomers. zThey
zdevelop zprocedures zto zimplement zthe zcompany's zstrategic zplans. zSupervisory zinteract
zdirectly zwith znon-management zemployees, zwho zproduce zand zsell zthe zcompanies zgoods
zand zservices. zThey zare zresponsible zfor zimplementing zthe zplans zdeveloped zby zmiddle
zmanagers zand zmotivating zworkers zto zaccomplish zdaily, zweekly, zand zmonthly zgoals.
What zis zthe zrelationship zbetween zthe zmanagers zplanning zand zcontrolling zfunctions? z-
zcorrect zanswers✔✔Controlling zassess zthe zsuccess zof zthe zplanning zfunction.
zControlling zalso zproduces zfeedback zfor zthe znext zround zof zplanning.
What zis zmeant zby za zvision zfor zthe zcompany? z- zcorrect zanswers✔✔A zvision zserves zas za
ztarget zfor zthe zcompany's zactions, zhelping zdirect zthe zcompany ztowards zopportunities
zand zdifferentiating zit zfrom zits zcompetitors.
Why zis zit zimportant zfor za ztop zexecutive zto zset zhigh zethical zstandards? z- zcorrect
zanswers✔✔High zethical zstandards zoften zresult zin za zstable zworkforce, zjob zsatisfaction,
zand zcustomer zloyalty.
Outline zthe zplanning zprocess. z- zcorrect zanswers✔✔Some zplans zare zvery zbroad zand
zlong zrange, zfocusing zon zkey zorganizational zobjectives; zothers zare zmore zdetailed zand
zspecify zhow zparticular zobjectives zwill zbe zachieved. zFrom zthe zmission zstatement zto
zobjectives zto zspecific zplans, zeach zphase zmust zfit zinto zcomprehensive zplanning
zframework.
Describe zthe zpurpose zof ztactical zplanning. z- zcorrect zanswers✔✔The zpurpose zof ztactical
zplanning zis zto zdetermine zwhich zshort-term zactivities zshould zbe zimplemented zto
zaccomplish zthe zcompanies zoverall zstrategy.
Compare zthe zkinds zof zplans zmade zby ztop zmanagers zand zmiddle zmanagers. z- zcorrect
zanswers✔✔Top zmanagers zfocus zon zlong-range, zstrategic zplans. zIn zcontrast, zmiddle-
level zmanagers zfocus zon zshort zterm ztactical zplanning.
, What zis zthe zpurpose zof za zmission zstatement? z- zcorrect zanswers✔✔A zmission zstatement
zis za zcompanies zwritten zexplanation zof zits zpurpose, zthe zreason zit zexists, zthe zcustomers zit
zwill zserve, zand zhow zit zis zdifferent zfrom zits zcompetitors. zA zmission zstatement zguides zthe
zactions zof zits zcompany, zmanagers, zand zemployees.
Which zof za zcompany's zcharacteristics zdoes za zSWOT zanalysis zcompare? z- zcorrect
zanswers✔✔Strength, zWeaknesses, zOpportunities zand zThreats zCompared zto zits
zcompetitors.
How zdo zmanagers zuse zobjectives? z- zcorrect zanswers✔✔Objectives zset zguideposts zby
zwhich zmanagers zdefine zthe zorganizations zdesired zperformance zin zsuch zareas zas znew
zproduct zdevelopment, zsales, zcustomer zservice, zand zemployee zsatisfaction.
Distinguish zbetween zprogrammed zand znonprogrammed zdecisions. z- zcorrect
zanswers✔✔Programmed zdecisions zare zlike zordering zoffice zsupplies, zsimple zand
zhappen zfrequently- zthey zare zstreamlined. zNon-programmed zare zlike zentering za znew
zmarket zor zlaunching za znew zproduct- zthey zrequire zmore zindividual zevaluation.
What zare zthey zsteps zin zthe zdecision-making zprocess? z- zcorrect zanswers✔✔Recognition
zof zproblem zor zopportunity, zdevelopment zof zalternatives, zevaluation zof zalternatives,
zselection zand zimplementation zof zchosen zalternative, zand zfollow zup zto zdetermine zthe
zeffectiveness zof zthe zdecision.
How zis zleadership zdefined? z- zcorrect zanswers✔✔Leadership zmeans zdirecting zor
zinspiring zpeople zto zattain zcertain zorganizational zgoals. zEffective zleaders zshare zseveral
ztraits, zsuch zas zempathy, zself-awareness, zand zobjectivity. zLeaders zalso zuse zthe zpower
zof ztheir zjob, zexpertise, zand zexperience zto zinfluence zpeople.
Identify zthe zstyles zof zleadership zas zthey zappear zalong za zcontinuum zof zgreater zor zlesser
zemployee zparticipation. z- zcorrect zanswers✔✔One zend zof zthe zcontinuum zAutocratic
zleaders zmakes zdecisions zwithout zconsulting zthe zemployees. zIn zthe zmiddle zdemocratic
zleaders zask zfor zsuggestions zand zwant zparticipation. zAt zthe zend zis zfree-rein zwhich
zleaders zleave zmost zof zthe zdecisions zto zthe zemployees.
What zis zthe zrelationship zbetween zleadership zstyle zand zcorporate zculture? z- zcorrect
zanswers✔✔The zbest zleadership zstyle zto zadopt zoften zdepends zon zthe zorganizations
zcorporate zculture zand zits zsystem zof zprincipals, zbeliefs, zand zvalues. zManagerial
zphilosophies, zcommunications, znetworks, zand zworkplace zenvironment, zand zpractices
zall zinfluence zculture.
How zdo zmanagers zreinforce zcorporate zculture? z- zcorrect zanswers✔✔Managers zuse
zsymbols, zrituals, zceremonies, zand zstories zto zreinforce zcorporate zculture.
What zis zthe zpurpose zof zan zorganizational zchart? z- zcorrect zanswers✔✔A zvisual
zrepresentation zof za zcompany's zstructure zthat zillustrates zthe zjob zpositions zand zfunctions.
