IAHSS BASIC TRAINING FOR HEALTHCARE
SECURITY OFFICERS EXAM QUESTIONS
WITH CORRECT ANSWERS
What is the primary goal in using tactical evaluation?
A. To determine where to approach a subject
B. To determine the legality of intervening between two people who are fighting
C. To determine if the design of a waiting room is conducive to security needs
D. To determine the level of threat - Answer-D. TO DETERMINE THE LEVEL OF
THREAT is the primary goal in using tactical evaluation.
What is the force continuum?
A. The force applied by an officer to a subject to meeting the continuing escalation of
force
B. The force that officers use on non-compliant persons
C. A form used to report on incidents involving the use of force
D. None of the above - Answer-D. NONE OF THE ABOVE
What is the overall goal in using any physical intervention?
A. To cause pain to a subject refusing your directions
B. To pursue, seek compliance, or impeded a subject
C. To stop people running from you
D. To show fellow staff members you are effective at your job - Answer-B. The overall
goal in using any physical intervention is TO PURSUE, SEEK COMPLIANCE OR
IMPEDE A SUBJECT.
All investigations seek answers to how many fundamental questions?
A. Eight
B. Three
C. Six
D. Four - Answer-C. All investigations seek answers to SIX fundamental questions:
WHO, WHAT, WHEN, WHERE, HOW, and WHY
Which of the following is NOT one of the security officer's cardinal responsibilities
regarding conducting an interview?
A. Impartiality
B. Impatience
C. Sensitivity
D. Confidentiality - Answer-B. IMPATIENCE is NOT one of the security officer's cardinal
responsibilities regarding conducting an interview.
Which of the following types of questions should NOT be used in an interview?
,A. Leading
B. Open ended
C. Includes an opinion
D. Specific - Answer-A. LEADING questions should NOT be used in an interview.
Which governing body's legal statute governs whether an interview may be tape-
recorded?
A. Federal
B. City
C. Town
D. State - Answer-D. The STATE legal statute governs whether an interview may be
taped-recorded.
Which of the following is NOT a reason that management would close an investigation>
A. Event has been resolved
B. All leads have been exhausted
C. The property was recovered
D. The situation was corrected - Answer-B. ALL LEADS HAVE BEEN EXHAUSTED is
NOT a reason that management would close an investigation.
A good report writer has a balanced blend of which of these?
A. Awareness, skills, know-how
B. Opinions, skills, knowledge
C. Outlook, skills, knowledge
D. Attitude, skills, knowledge - Answer-D. A good report writer has a balanced blend of
ATTITUDE, SKILLS, and KNOWLEDGE.
Which of the following is NOT one of the basic steps in report writing?
A. Gather information
B. Record information
C. Write the report
D. Examine the report - Answer-D. EXAMINE THE REPORT is NOT one of the basic
steps in report writing.
Gather the information
Record the information
Organize the information
Write the report
EVALUATE the report
Which of the following is NOT one of the most common forms used by security officers
in reporting incidents?
A. Security incident report
B. Supplemental security report
C. Investigation security report
D. Auto accident report - Answer-C. INVESTIGATION SECURITY REPORT is NOT one
of the most common forms used by security officers in reporting incidents.
,When should reports be written?
A. By the end of the week
B. By the end of the shift
C. By the end of the month
D. By the end of the next day - Answer-B. Reports should be written BY THE END OF
THE SHIFT.
A security officer should carry a note book for all of the following reasons except which
one?
A. To write down all of the facts for an incident report
B. To keep a list of emergency telephone numbers
C. To note safety hazards
D. To keep track of food orders. - Answer-D. TO KEEP TRACK OF FOOD ORDERS
Which of the following does NOT regulate and accredit healthcare facilities?
A. Centers for Medicare and Medicaid Services (CMS)
B. International Association for Healthcare Security and Safety (IAHSS)
C. Occupational Safety and Health Administration (OSHA)
D. The Joint Commission (TJC) - Answer-B. IAHSS does NOT regulate and accredit
healthcare facilities.
Which agency provides guidelines on preventing workplace violence?
A. Centers for Medicare and Medicaid Services (CMS)
B. International Association for Healthcare Security and Safety (IAHSS)
C. Occupational Safety and Health Administration (OSHA)
D. The Joint Commission (TJC - Answer-C. OSHA provides guidelines on preventing
workplace violence.
Which of the following is NOT one of the classifications of healthcare organizations?
A. Proprietary or for-profit
B. Not for-profit
C. Government-supported
D. Individual healthcare - Answer-D. INDIVIDUAL HEALTHCARE is NOT one of the
classifications of healthcare organizations.
Which of the following is NOT a risk issue for healthcare?
A. Drugs are used and stored in the facility
B. Mostly female staff
C. High percentage of technical and professional staff
D. Publicly accessible and many doors must remain open - Answer-C. HIGH
PERCENTAGE OF TECHNICAL AND PROFESSIONAL STAFF is NOT a risk issue for
healthcare.
Which of the following is usually at the top of the organizational chart?
A. Board of directors
, B. Department leaders
C. Assistant Administrators
D. Vice Presidents - Answer-A. BOARD OF DIRECTORS is usually at the top of the
organizational chart.
Which of the following statements best describes employees?
A. Medical staff contracted by the facility
B. All staff directly employed by the facility
C. Volunteers who donate their time
D. Contracted persons - Answer-B. ALL STAFF EMPLOYED DIRECTLY BY THE
FACILITY best describes employees.
Security uses senior management's endorsement to build what kind of a program?
A. Strong and effective
B. A program that works in a small part of the facility
C. Generally effective
D. Strong and simple - Answer-A. Security uses senior management's endorsement to
build a STRONG AND EFFECTIVE program.
How should friendships and inter-personal relationships between security officers and
staff members from other departments be treated?
A. Discouraged
B. Encouraged
C. Encouraged, but monitored
D. Encouraged, but security staff educated about ethics and avoiding favoritism -
Answer-D. Friendships and inter-personal relationships between security officers and
staff members from other departments should be ENCOURAGED, BUT SECURITY
STAFF EDUCATED ABOUT ETHICS AND AVOIDING FAVORITISM.
Which of the following allows a department to assess its cost-effectiveness within an
organization?
A. Crime analysis
B. Risk assessment
C. Benchmarking
D. Evaluation surveys - Answer-C. BENCHMARKING allows a department to assess its
cost-effectiveness within an organization.
What must the primary overriding concern of any security department be?
A. Its image
B. The safety and well-being of anyone in the facility.
C. The goals and mission of the entity employing the security services
D. Cost-effectiveness - Answer-B. The safety and well-being of anyone in the facility
must the primary overriding concern of any security department .
Which of the following are skills a security professional should have and use at all
times?
SECURITY OFFICERS EXAM QUESTIONS
WITH CORRECT ANSWERS
What is the primary goal in using tactical evaluation?
A. To determine where to approach a subject
B. To determine the legality of intervening between two people who are fighting
C. To determine if the design of a waiting room is conducive to security needs
D. To determine the level of threat - Answer-D. TO DETERMINE THE LEVEL OF
THREAT is the primary goal in using tactical evaluation.
What is the force continuum?
A. The force applied by an officer to a subject to meeting the continuing escalation of
force
B. The force that officers use on non-compliant persons
C. A form used to report on incidents involving the use of force
D. None of the above - Answer-D. NONE OF THE ABOVE
What is the overall goal in using any physical intervention?
A. To cause pain to a subject refusing your directions
B. To pursue, seek compliance, or impeded a subject
C. To stop people running from you
D. To show fellow staff members you are effective at your job - Answer-B. The overall
goal in using any physical intervention is TO PURSUE, SEEK COMPLIANCE OR
IMPEDE A SUBJECT.
All investigations seek answers to how many fundamental questions?
A. Eight
B. Three
C. Six
D. Four - Answer-C. All investigations seek answers to SIX fundamental questions:
WHO, WHAT, WHEN, WHERE, HOW, and WHY
Which of the following is NOT one of the security officer's cardinal responsibilities
regarding conducting an interview?
A. Impartiality
B. Impatience
C. Sensitivity
D. Confidentiality - Answer-B. IMPATIENCE is NOT one of the security officer's cardinal
responsibilities regarding conducting an interview.
Which of the following types of questions should NOT be used in an interview?
,A. Leading
B. Open ended
C. Includes an opinion
D. Specific - Answer-A. LEADING questions should NOT be used in an interview.
Which governing body's legal statute governs whether an interview may be tape-
recorded?
A. Federal
B. City
C. Town
D. State - Answer-D. The STATE legal statute governs whether an interview may be
taped-recorded.
Which of the following is NOT a reason that management would close an investigation>
A. Event has been resolved
B. All leads have been exhausted
C. The property was recovered
D. The situation was corrected - Answer-B. ALL LEADS HAVE BEEN EXHAUSTED is
NOT a reason that management would close an investigation.
A good report writer has a balanced blend of which of these?
A. Awareness, skills, know-how
B. Opinions, skills, knowledge
C. Outlook, skills, knowledge
D. Attitude, skills, knowledge - Answer-D. A good report writer has a balanced blend of
ATTITUDE, SKILLS, and KNOWLEDGE.
Which of the following is NOT one of the basic steps in report writing?
A. Gather information
B. Record information
C. Write the report
D. Examine the report - Answer-D. EXAMINE THE REPORT is NOT one of the basic
steps in report writing.
Gather the information
Record the information
Organize the information
Write the report
EVALUATE the report
Which of the following is NOT one of the most common forms used by security officers
in reporting incidents?
A. Security incident report
B. Supplemental security report
C. Investigation security report
D. Auto accident report - Answer-C. INVESTIGATION SECURITY REPORT is NOT one
of the most common forms used by security officers in reporting incidents.
,When should reports be written?
A. By the end of the week
B. By the end of the shift
C. By the end of the month
D. By the end of the next day - Answer-B. Reports should be written BY THE END OF
THE SHIFT.
A security officer should carry a note book for all of the following reasons except which
one?
A. To write down all of the facts for an incident report
B. To keep a list of emergency telephone numbers
C. To note safety hazards
D. To keep track of food orders. - Answer-D. TO KEEP TRACK OF FOOD ORDERS
Which of the following does NOT regulate and accredit healthcare facilities?
A. Centers for Medicare and Medicaid Services (CMS)
B. International Association for Healthcare Security and Safety (IAHSS)
C. Occupational Safety and Health Administration (OSHA)
D. The Joint Commission (TJC) - Answer-B. IAHSS does NOT regulate and accredit
healthcare facilities.
Which agency provides guidelines on preventing workplace violence?
A. Centers for Medicare and Medicaid Services (CMS)
B. International Association for Healthcare Security and Safety (IAHSS)
C. Occupational Safety and Health Administration (OSHA)
D. The Joint Commission (TJC - Answer-C. OSHA provides guidelines on preventing
workplace violence.
Which of the following is NOT one of the classifications of healthcare organizations?
A. Proprietary or for-profit
B. Not for-profit
C. Government-supported
D. Individual healthcare - Answer-D. INDIVIDUAL HEALTHCARE is NOT one of the
classifications of healthcare organizations.
Which of the following is NOT a risk issue for healthcare?
A. Drugs are used and stored in the facility
B. Mostly female staff
C. High percentage of technical and professional staff
D. Publicly accessible and many doors must remain open - Answer-C. HIGH
PERCENTAGE OF TECHNICAL AND PROFESSIONAL STAFF is NOT a risk issue for
healthcare.
Which of the following is usually at the top of the organizational chart?
A. Board of directors
, B. Department leaders
C. Assistant Administrators
D. Vice Presidents - Answer-A. BOARD OF DIRECTORS is usually at the top of the
organizational chart.
Which of the following statements best describes employees?
A. Medical staff contracted by the facility
B. All staff directly employed by the facility
C. Volunteers who donate their time
D. Contracted persons - Answer-B. ALL STAFF EMPLOYED DIRECTLY BY THE
FACILITY best describes employees.
Security uses senior management's endorsement to build what kind of a program?
A. Strong and effective
B. A program that works in a small part of the facility
C. Generally effective
D. Strong and simple - Answer-A. Security uses senior management's endorsement to
build a STRONG AND EFFECTIVE program.
How should friendships and inter-personal relationships between security officers and
staff members from other departments be treated?
A. Discouraged
B. Encouraged
C. Encouraged, but monitored
D. Encouraged, but security staff educated about ethics and avoiding favoritism -
Answer-D. Friendships and inter-personal relationships between security officers and
staff members from other departments should be ENCOURAGED, BUT SECURITY
STAFF EDUCATED ABOUT ETHICS AND AVOIDING FAVORITISM.
Which of the following allows a department to assess its cost-effectiveness within an
organization?
A. Crime analysis
B. Risk assessment
C. Benchmarking
D. Evaluation surveys - Answer-C. BENCHMARKING allows a department to assess its
cost-effectiveness within an organization.
What must the primary overriding concern of any security department be?
A. Its image
B. The safety and well-being of anyone in the facility.
C. The goals and mission of the entity employing the security services
D. Cost-effectiveness - Answer-B. The safety and well-being of anyone in the facility
must the primary overriding concern of any security department .
Which of the following are skills a security professional should have and use at all
times?
