2018 IHOP SOP Exam Questions
In what order should food be stored/put away? - correct answer 1) Refrigerated
2) Frozen
3) Dry
What does FIFO stand for? - correct answer First In First Out
Dry goods should be stored within what temperature range? - correct answer 50 ﾟ-70 ﾟ
Upon delivery, frozen foods must be: - correct answer Solid to the touch
Cardboard boxes should always be: - correct answer Broken down before being thrown in the
dumpster
How often should the inside of trash containers be washed? - correct answer Everyday
When is it acceptable to keep the back door propped open? - correct answer Never
When should trash disposal occur? - correct answer ONLY during daylight hours
If a guest complains that their soda tastes "flat," the issue is most likely: - correct answer Low CO2
supply at the soda machine
Where should the ice scoop never be stored? - correct answer Out of the ice in a clean, sanitized
holder or container
What 2 areas should be checked for cleanliness on the milk machine before it is filled? - correct
answer 1) Pinch Point
2) Dispensing Arm
Washing full loads in the dishwasher helps to conserve what 3 items? - correct answer 1) Water
, 2) Cleaning Agent
3) Electricity
What can happen when racks or cylinders in the dishwasher are packed too tightly? - correct
answer Dishes and silverware may not get properly cleaned and sanitized
What is the first step in washing dishes? - correct answer 1) Scrape & pre-rinse
What are the steps to clean the BOH floors? - correct answer 1) Sweep
2) Mop with detergent solution
3) Mop rinse with hot water
What is the term for when microorganisms are transferred from one surface to another? - correct
answer Cross-Contamination
What is the preferred method for thawing food? - correct answer In a refrigerator between 33 ﾟ
and 41 ﾟ
What food temperature range is known as the Temperature Danger Zone? - correct answer 41 ﾟ -
140 ﾟ
What is a guest likely to think if a restroom does not meet standards and appears dirty? - correct
answer That the restaurant is dirty overall
How long does it take to check restrooms using the 10 restroom standards? - correct answer 10
seconds
At a minimum, how often should restroom cleanliness be checked? - correct answer Every 30
minutes
What is the server garnish for Strawberry Banana Pancakes? - correct answer Rosette of Whipped
Topping
In what order should food be stored/put away? - correct answer 1) Refrigerated
2) Frozen
3) Dry
What does FIFO stand for? - correct answer First In First Out
Dry goods should be stored within what temperature range? - correct answer 50 ﾟ-70 ﾟ
Upon delivery, frozen foods must be: - correct answer Solid to the touch
Cardboard boxes should always be: - correct answer Broken down before being thrown in the
dumpster
How often should the inside of trash containers be washed? - correct answer Everyday
When is it acceptable to keep the back door propped open? - correct answer Never
When should trash disposal occur? - correct answer ONLY during daylight hours
If a guest complains that their soda tastes "flat," the issue is most likely: - correct answer Low CO2
supply at the soda machine
Where should the ice scoop never be stored? - correct answer Out of the ice in a clean, sanitized
holder or container
What 2 areas should be checked for cleanliness on the milk machine before it is filled? - correct
answer 1) Pinch Point
2) Dispensing Arm
Washing full loads in the dishwasher helps to conserve what 3 items? - correct answer 1) Water
, 2) Cleaning Agent
3) Electricity
What can happen when racks or cylinders in the dishwasher are packed too tightly? - correct
answer Dishes and silverware may not get properly cleaned and sanitized
What is the first step in washing dishes? - correct answer 1) Scrape & pre-rinse
What are the steps to clean the BOH floors? - correct answer 1) Sweep
2) Mop with detergent solution
3) Mop rinse with hot water
What is the term for when microorganisms are transferred from one surface to another? - correct
answer Cross-Contamination
What is the preferred method for thawing food? - correct answer In a refrigerator between 33 ﾟ
and 41 ﾟ
What food temperature range is known as the Temperature Danger Zone? - correct answer 41 ﾟ -
140 ﾟ
What is a guest likely to think if a restroom does not meet standards and appears dirty? - correct
answer That the restaurant is dirty overall
How long does it take to check restrooms using the 10 restroom standards? - correct answer 10
seconds
At a minimum, how often should restroom cleanliness be checked? - correct answer Every 30
minutes
What is the server garnish for Strawberry Banana Pancakes? - correct answer Rosette of Whipped
Topping
