QUESTIONS AND ANSWERS
All payments received from clients for services and home-care products purchased is known as:
** Answ** income
"Out of the products I showed you today, this is one I would recommend not leaving without," is
an example of a statement you might use when: ** Answ** closing the sale
Setting what type of S.M.A.R.T. goal will help you avoid procrastination? ** Answ**
Timely
All of the following guidelines can help you plan your career path EXCEPT: ** Answ**
reviewing the plan only one time
Patient privacy measures for working in a medi-spa or clinic include all of the following
descriptions EXCEPT: ** Answ** have client files accessible to all employees
Employment benefits, such as holiday pay, are considered part of an employees regular salary or
wages. ** Answ** False
Emily wants to reduce wrinkles caused by her facial expressions. What cosmetic procedure
would be recommended? ** Answ** neuromodulator
Which of the following buyer motivations is perhaps the easiest to recognize in the salon/spa?
** Answ** need
Which of the following terms defines a specific target or benchmark of achievement that can be
attained within a specific time frame? ** Answ** goal