CH 2 review
Efficiency - correct answer ✔focuses on doing things well in the process
An example of efficiency - correct answer ✔not wasting resources
Instance level data - correct answer ✔Information about a specific task or
activity
Quality - correct answer ✔the result of optimizing the design, development,
and production processes.
knowledge workers - correct answer ✔BPI is typically performed by
define - correct answer ✔In the _________ phase of BPI, the BPI team
documents the existing "as is" process activities, process resources, and
process inputs and outputs.
measure - correct answer ✔In the _________ phase of BPI, the BPI team
identifies relevant process metrics and collects data to understand how the
metrics evolve over time.
control - correct answer ✔In the _________ phase of BPI, the BPI team
establishes process metrics and monitors the improved process after the
solution has been implemented to ensure the process performance remains
stable.
BPM - correct answer ✔integrates disparate BPI initiatives to ensure
consistent strategy execution.
Efficiency - correct answer ✔focuses on doing things well in the process
An example of efficiency - correct answer ✔not wasting resources
Instance level data - correct answer ✔Information about a specific task or
activity
Quality - correct answer ✔the result of optimizing the design, development,
and production processes.
knowledge workers - correct answer ✔BPI is typically performed by
define - correct answer ✔In the _________ phase of BPI, the BPI team
documents the existing "as is" process activities, process resources, and
process inputs and outputs.
measure - correct answer ✔In the _________ phase of BPI, the BPI team
identifies relevant process metrics and collects data to understand how the
metrics evolve over time.
control - correct answer ✔In the _________ phase of BPI, the BPI team
establishes process metrics and monitors the improved process after the
solution has been implemented to ensure the process performance remains
stable.
BPM - correct answer ✔integrates disparate BPI initiatives to ensure
consistent strategy execution.
