BPR
Business Process Analysis - correct answer ✔BP Automation (Low Risk Low
Reward)
BP Improvement (Med)
BP Reengineering (high Risk High Rewards)
BP Automation - correct answer ✔Existing BP not changed
System automates the process to increase efficiency
BPA Examples - correct answer ✔Moving order entry from paper to a web
based system
Sending out an e-newsletter instead of a paper newsletter
Logging customer calls in a database instead of a notebook
BPI - correct answer ✔Use information systems to improve an existing
process in a small or incremental way
Users change their procedures and use the information system to accomplish
the changed process
BPI Examples - correct answer ✔In the past, professors and students who
wanted an article from a journal had to go to the library, search the card
catalog, find the journal article and make a photocopy of it