8/23/24, 6:50 PM
BUS208: Principles of Management - Saylor Direct Credit
Final Exam
Jeremiah
Practice questions for this set
Terms in this set (127)
What is manager primary challenge? primary challenge is to solve problems creatively,
means by which you actually manage, that is, get things done through others—
What is Principles of Management?
individually, in groups, or in organizations.
What do P-O-L-C stand for? P-O-L-C, planning, organizing, leading, control
The fundamental notion of principles of Henri Fayol
management was developed by
is the body of knowledge that answers questions about the development and
Strategic Management
implementation of good strategies.
is the central, integrated, externally-oriented concept of how an organization will
strategy
achieve its objectives.
means that planners must be aware of the critical contingencies facing their
environmental scanning
organization in terms of economic conditions, their competitors, and their customers
is intermediate-range (one to three years) planning that is designed to develop
tactical planning
relatively concrete and specific means to implement the strategic plan.
involves analyzing competitive opportunities and threats, as well as the strengths and
Strategy Planning weaknesses of the organization, and then determining how to position the organization
to compete effectively in their environment.
generally assumes the existence of organization-wide or subunit goals and objectives
operational planning and specifies ways to achieve them. Operational planning is short-range (less than a
year)
organizational design Decisions made about the structure of an organization
controlling involves ensuring that performance does not deviate from standards.
(1) establishing performance standards, (2) comparing actual performance against
three steps of controlling
standards, and (3) taking corrective action when necessary.
Triple Bottom Line gaining so much attention in the business press
The tendency to overestimate our performance and capabilities and to see ourselves in
self-enhancement bias
a more positive light than others see us.
The tendency to underestimate our performance and capabilities, and to see events in
self-effacement bias
a way that puts ourselves in a more negative light.
false consensus error How we as human beings overestimate how similar we are to other people.
This happens when an established stereotype causes one to behave in a certain way,
Self-fulfilling prophecy
which leads the other party to behave in a way that confirms the stereotype.
means that we pay selective attention to parts of the environment while ignoring other
selective perception
parts
1/6
, 8/23/24, 6:50 PM
harmful consequences, such as poor customer service and poor company-wide
performance. When employees leave, their jobs still need to be performed by
turnover
someone, so companies spend time recruiting, hiring, and training new employees, all
the while suffering from lower productivity. Yet, not all turnover is bad.
Taylor described how productivity could be greatly improved by applying the scientific
Frederick Winslow Taylor (Taylorism) method to management; for this reason, the scientific approach is sometimes referred
to as Taylorism.
Pioneered a new theory of leadership that addressed the need for leaders to have
Warren Bennis
vision and to communicate that vision.
The Gilbreths then carefully analyzed the motions and removed unnecessary ones.
Frank Gilbreth and Lillian Moller Gilbreth, These motion studies were preceded by timing each task, so the studies were called
"time and motion studies."
social movement refers to a type of group action that is focused on specific political or social issues;
reflects the extent to which members of a society attempt to cope with anxiety by
Uncertainty avoidance
minimizing uncertainty
refers to systems that allow members of a specific site to learn about other members'
social networking
skills, talents, knowledge, or preferences.
2/6
BUS208: Principles of Management - Saylor Direct Credit
Final Exam
Jeremiah
Practice questions for this set
Terms in this set (127)
What is manager primary challenge? primary challenge is to solve problems creatively,
means by which you actually manage, that is, get things done through others—
What is Principles of Management?
individually, in groups, or in organizations.
What do P-O-L-C stand for? P-O-L-C, planning, organizing, leading, control
The fundamental notion of principles of Henri Fayol
management was developed by
is the body of knowledge that answers questions about the development and
Strategic Management
implementation of good strategies.
is the central, integrated, externally-oriented concept of how an organization will
strategy
achieve its objectives.
means that planners must be aware of the critical contingencies facing their
environmental scanning
organization in terms of economic conditions, their competitors, and their customers
is intermediate-range (one to three years) planning that is designed to develop
tactical planning
relatively concrete and specific means to implement the strategic plan.
involves analyzing competitive opportunities and threats, as well as the strengths and
Strategy Planning weaknesses of the organization, and then determining how to position the organization
to compete effectively in their environment.
generally assumes the existence of organization-wide or subunit goals and objectives
operational planning and specifies ways to achieve them. Operational planning is short-range (less than a
year)
organizational design Decisions made about the structure of an organization
controlling involves ensuring that performance does not deviate from standards.
(1) establishing performance standards, (2) comparing actual performance against
three steps of controlling
standards, and (3) taking corrective action when necessary.
Triple Bottom Line gaining so much attention in the business press
The tendency to overestimate our performance and capabilities and to see ourselves in
self-enhancement bias
a more positive light than others see us.
The tendency to underestimate our performance and capabilities, and to see events in
self-effacement bias
a way that puts ourselves in a more negative light.
false consensus error How we as human beings overestimate how similar we are to other people.
This happens when an established stereotype causes one to behave in a certain way,
Self-fulfilling prophecy
which leads the other party to behave in a way that confirms the stereotype.
means that we pay selective attention to parts of the environment while ignoring other
selective perception
parts
1/6
, 8/23/24, 6:50 PM
harmful consequences, such as poor customer service and poor company-wide
performance. When employees leave, their jobs still need to be performed by
turnover
someone, so companies spend time recruiting, hiring, and training new employees, all
the while suffering from lower productivity. Yet, not all turnover is bad.
Taylor described how productivity could be greatly improved by applying the scientific
Frederick Winslow Taylor (Taylorism) method to management; for this reason, the scientific approach is sometimes referred
to as Taylorism.
Pioneered a new theory of leadership that addressed the need for leaders to have
Warren Bennis
vision and to communicate that vision.
The Gilbreths then carefully analyzed the motions and removed unnecessary ones.
Frank Gilbreth and Lillian Moller Gilbreth, These motion studies were preceded by timing each task, so the studies were called
"time and motion studies."
social movement refers to a type of group action that is focused on specific political or social issues;
reflects the extent to which members of a society attempt to cope with anxiety by
Uncertainty avoidance
minimizing uncertainty
refers to systems that allow members of a specific site to learn about other members'
social networking
skills, talents, knowledge, or preferences.
2/6
