Participating in developing and maintaining the IT agenda and priorities and understanding the scope
and quality of IT initiatives within a specific department are responsibilities of: - IT users
A(n) __________ is the combination of an organization's decisions about what it will do, how it will do it,
and why "the what and how" are of such value that customers will pay them. - business model
_____ is an individual's constitutional right to be left alone and to limit access to his or her health care
information - Privacy
______ is the determination of the basic long-term goals and objectives of an organization, the adoption
of the course of action, and the allocation of resources necessary to carry out those actions. -
strategy
_______ are the systems that users interact with: for example, scheduling, billing, and EHR systems. -
applications
_______ involves making decisions about how we structure ourselves, acquire skills, establish
organizational capabilities, and alter organizational processes to achieve the goals and carry out the
activities we have defined. - implementation
_______ is a general term for software that is written to "infect" and subsequently harm a computer
system. - Malware
_______ is the process that gives a facility legal approval to operate. - Licensure
________ are the sets of rules for what should be included for the needed function and system level. -
standards
, ________ is the process of comparing one or more performance measures against a standard. -
Benchmarking
________ relies on trust that information shared with a health care provider during the course of
treatment will be used only for its intended purpose and not disclosed - Confidentiality
_______involves making decisions about the mission and goals of the organization and the activities and
initiatives it will undertake to achieve them. - formulation
According to Carol Brown and Vallabh Sambamurthy, which of the five mechanisms used by IT groups to
improve their coordination and working relationships involves actions such as training IT staff on team
building or offering user feedback during their reviews? - human resources practices
According to Peter Weill and Jeanne Ross, which of the five major areas that form the foundation of IT
governance deals with an integrated set of technical choices used to guide the organization in satisfying
business needs? - IT architecture
_____ gives a health care organization the authority to participate in the federal Medicare and Medicaid
programs. - certification
All are considered characteristics of an organization that aspire to high levels of IT effectiveness EXCEPT: -
true innovation occurs rapidly
Despite the size of a health care organization effective management at a minimum requires: - all
of the above
Employing standards developing organizations (SDOs) is characteristic of which standards development
method? - consensus
Ensuring that the IT issues and needs of a function of the organization are understood and
communicated to the IT department and the executive committee is a responsibility of the: - IT
Liaison