WORKPLACE READINESS SKILLS
STUDY SET
A company has given each of its employees a 3% annual raise. Heather receives a salary of $27,450.
What is her annual raise? - correct answer ✔✔$823.50
Jamal works as a technician in a manufacturing facility. His job involves working with sheet metal. Due to
a budget cost, his company does not supply the personal protective equipment (PPE) needed to do his
job. Jamal should - correct answer ✔✔Refuse to work without the PPE and speak to his supervisor.
Which of the following is an example of a mission statement? - correct answer ✔✔Big Brother/Big Sister
strives to make a positive difference in the lives of children and youth.
Why is it beneficial for employers to resolve conflicts between employees? - correct answer ✔✔Better
employee relations increase productivity and teamwork.
Noah is employed at an international company and needs to conduct a meeting with the managers in
other countries. The most cost-effective solution would be to - correct answer ✔✔Conduct a web-based
meeting for all managers.
In a spreadsheet program, to re-order the "Quantity" column data from the largest quantity o smallest in
a spreadsheet table, you should use the _____ function. - correct answer ✔✔sort
An elderly woman with a cane is shopping at a busy grocery store and requests a motorized cart. Morgan
explains to her that there are none available. Ten minutes later, as the elderly woman struggles to shop,
a motorized cart becomes available. What should Morgan do in this situation? - correct answer
✔✔Locate the elderly woman and bring her the motorized cart.
Jen is designing a brochure for her bicycle business. Which of the following is the BEST way to present
her information? - correct answer ✔✔Use a balanced combination of words and graphics.
, Tom is an employee at a retail store. A customer walked in one morning; Tom walks up to the customer
and greets them. What does that represent? - correct answer ✔✔Self-representation.
The purpose of Affirmative Action related to hiring is to increase - correct answer ✔✔Equal opportunity
employment.
Diego wants to advance in his job. Which is the BEST option to take to improve his skills? - correct
answer ✔✔Take initiative and seek additional training.
John and Michael work at Greenfield's Nursery. They have very different personalities an working styles
but both are good employees. They have been assigned a work project to complete together. How can
they best handle the situation? - correct answer ✔✔Look for a ways to use their different strengths to
determine a plan for accomplishing the project.
Which of the following BEST describes contributing to the success of any team? - correct answer
✔✔Working collaboratively with others.
Which of the following is the BEST use of spreadsheet software? - correct answer ✔✔Financial data.
While working as a restaurant cashier, your friends come in to eat dinner. You should - correct answer
✔✔Treat them as you would any other customers.
What is the first step in career planning? - correct answer ✔✔Determine personal needs, wants, and
lifestyle goals.
One of the results of being overly tired on the job is that - correct answer ✔✔Accidents will increase.
Sharon has dropped and broken her cell phone and lost all her data. What should she have done to
protect her information? - correct answer ✔✔Backed up her files.
When using a copier at work, it is INAPPROPRIATE to - correct answer ✔✔Leave sensitive materials
unattended.
STUDY SET
A company has given each of its employees a 3% annual raise. Heather receives a salary of $27,450.
What is her annual raise? - correct answer ✔✔$823.50
Jamal works as a technician in a manufacturing facility. His job involves working with sheet metal. Due to
a budget cost, his company does not supply the personal protective equipment (PPE) needed to do his
job. Jamal should - correct answer ✔✔Refuse to work without the PPE and speak to his supervisor.
Which of the following is an example of a mission statement? - correct answer ✔✔Big Brother/Big Sister
strives to make a positive difference in the lives of children and youth.
Why is it beneficial for employers to resolve conflicts between employees? - correct answer ✔✔Better
employee relations increase productivity and teamwork.
Noah is employed at an international company and needs to conduct a meeting with the managers in
other countries. The most cost-effective solution would be to - correct answer ✔✔Conduct a web-based
meeting for all managers.
In a spreadsheet program, to re-order the "Quantity" column data from the largest quantity o smallest in
a spreadsheet table, you should use the _____ function. - correct answer ✔✔sort
An elderly woman with a cane is shopping at a busy grocery store and requests a motorized cart. Morgan
explains to her that there are none available. Ten minutes later, as the elderly woman struggles to shop,
a motorized cart becomes available. What should Morgan do in this situation? - correct answer
✔✔Locate the elderly woman and bring her the motorized cart.
Jen is designing a brochure for her bicycle business. Which of the following is the BEST way to present
her information? - correct answer ✔✔Use a balanced combination of words and graphics.
, Tom is an employee at a retail store. A customer walked in one morning; Tom walks up to the customer
and greets them. What does that represent? - correct answer ✔✔Self-representation.
The purpose of Affirmative Action related to hiring is to increase - correct answer ✔✔Equal opportunity
employment.
Diego wants to advance in his job. Which is the BEST option to take to improve his skills? - correct
answer ✔✔Take initiative and seek additional training.
John and Michael work at Greenfield's Nursery. They have very different personalities an working styles
but both are good employees. They have been assigned a work project to complete together. How can
they best handle the situation? - correct answer ✔✔Look for a ways to use their different strengths to
determine a plan for accomplishing the project.
Which of the following BEST describes contributing to the success of any team? - correct answer
✔✔Working collaboratively with others.
Which of the following is the BEST use of spreadsheet software? - correct answer ✔✔Financial data.
While working as a restaurant cashier, your friends come in to eat dinner. You should - correct answer
✔✔Treat them as you would any other customers.
What is the first step in career planning? - correct answer ✔✔Determine personal needs, wants, and
lifestyle goals.
One of the results of being overly tired on the job is that - correct answer ✔✔Accidents will increase.
Sharon has dropped and broken her cell phone and lost all her data. What should she have done to
protect her information? - correct answer ✔✔Backed up her files.
When using a copier at work, it is INAPPROPRIATE to - correct answer ✔✔Leave sensitive materials
unattended.
