Verified
TCRM - Time Critical Risk Management;
Time Critical Risk Management - A risk management concept when time and resources are limited.
TCRM A-B-C-D Model - A- Assess the Situation
B-Balance Resources
C-Communicate to Other
D-Do and Debrief the Event
Navy Core Values Support ORM - Honor: A keen sense of ethical conduct.
Courage: The mental and moral strength to to what is right.
Commitment: The day-to-day duty of every Navy Sailor.
Caduceus - Rating insignia for the Hospital Corps
Sickbay - Where sick and injured men were taken for care
Cockpit - another name for sickbay
Surgeon Steward - First enlisted rate requiring specific qualification
Medal of Honor - Highest military decoration that may be awarded by the United States Government
Navy Cross - The Second highest military decoration that may be awarded by the United States
Government
, Silver Star - The Third highest military decoration that may be awarded by the United States
Government
Cornelius O'Leary - 38 years of Apothecary experience at the time of his appointment
Robert Stanley - would become the first Hospital Corps recipient of the medal of honor. (Boxer
Rebellion)
Total number of Medal of Honors - 22
Total number of ships named after Hospital Corps - 20 (USS Francis Hammond (FF-1067) )
Communication - A highly complicated inter-personal process of people relating to each other through
conversation, gestures, appearance, behavior, writing, and, a times, every silence
Customer - Someone who buys goods or services from business, or a person who has a particular quality
client - Anyone from whom a service requiring some degree of confidentiality is provided
Active Listening - Listening carefully to what they are saying and ask questions to get to the root of their
requests
Contact Point - They physical location to which a customer goes to obtain a services, e.g. Sick Bay, Dining
Facility, Post Office
Attitude - The tendency to move toward a situation or away from it
Skill - The ability to do something well as a result of talent, training, or practice, or a combination of
these
Verbal - Speaking in a good tone, volume, and intensity will help to clearly convey your message