Questions and
Complete Solutions
Graded A+
Denning [Date] [Course title]
, Three benefits of communication - Answer: personal, professional, and social benefits
six elements of the communication process and give examples - Answer: people: when a professor
asked a student what their values were at the university, they said it was money and nice cars, but the
professor didnt specify,
messages: if someone tells you "it's fine" it all depends on how they delivered it because it could come
off mad or sincere,
channel: If you want to make a good impression on a future employer you should speak to them face to
face instead of by email so that they can remember you,
interference: loud construction can distract the audience from what you are saying,
feedback: nod your head while the speaker is speaking so that they know you understand what they are
saying,
context: If you have an 8 a.m class, you won't be able to concentrate as well because you will be half
asleep
three models of communication. - Answer: action, interaction, transaction
when your body provides a little adrenaline which causes you to be jittery - Answer: nervousness
people's fear or anxiety of speaking to people. worried about the outcome of the speech - Answer:
communication apprehension
three causes of communication apprehension - Answer: heredity, learned apprehension, and skills
defecit
four ways to manage communication apprehension - Answer: systematic desensitization, cognitive
restructuring, visualization, and skills training.
set of standards that gives a person guidance for the choices that they make. - Answer: ethics
result from when we apply ethics to our message - Answer: Ethical communication