2024 Wellcare Mastery Exam with Questions
and Correct Answers\ Verified Solutions
At the end of this course, there will be a Mastery Exam. Agents must achieve a passing
score of 85% or higher to successfully complete this course. - Answer True
You can help prevent grievances by:
(Select all that apply.) - Answer a.
Always confirming availability of the beneficiary's primary and specialist providers by
using the provider search tool available on the plan's website.
b.
Always using plan materials to clearly explain plan benefits and cost (including
medications) and check for understanding.
The Single Sign-On Portal provides access to several applications, including CustomPoint.
- Answer True
Which elements are available as part of Wellcare's Sales Support model? - Answer d.
All of these
Noting the correct enrollment period on enrollment applications helps in preventing
delayed enrollment processing. - Answer True
Wellcare continues to expand its reach by offering more products in a wider geography.
____ new Wellcare plans are going to market. - Answer a.
Twenty-three
, In the Catastrophic Coverage stage, the member will pay $___ for brand and generic
drugs for the remainder of the year once their total out of pocket costs reach $8,000. -
Answer d.
Zero
All Prescription Drug Plans (PDPs) will feature a $0 Tier 1 benefit when filled at preferred
pharmacies. - Answer True
Which Prescription Drug Plan (PDP) product features no deductible on any tier? -
Answer c.
Value Plus
With the Pharmacy Benefit Manager (PBM) migration to Express Scripts effective
1/1/2024, existing members can continue to use their current ID card 1/1/2024 and
beyond. - Answer False
All Prescription Drug Plans (PDPs) will offer a $___ copay for most Part D preventive
vaccines, regardless of which network pharmacy is used by members. - Answer a.
Zero
Which Prescription Drug Plan (PDP) product has the richest formulary with the most
adherence generics on Tier 1? - Answer c.
Value Plus
Members are no longer required to pay a partial deductible due to the Inflation
Reduction Act. - Answer True
Wellcare has new All-Dual D-SNP products in AL, AR, FL, GA, KY, LA, MI, MS, NC, NM,
OH, OK, TX, and WI. - Answer True
and Correct Answers\ Verified Solutions
At the end of this course, there will be a Mastery Exam. Agents must achieve a passing
score of 85% or higher to successfully complete this course. - Answer True
You can help prevent grievances by:
(Select all that apply.) - Answer a.
Always confirming availability of the beneficiary's primary and specialist providers by
using the provider search tool available on the plan's website.
b.
Always using plan materials to clearly explain plan benefits and cost (including
medications) and check for understanding.
The Single Sign-On Portal provides access to several applications, including CustomPoint.
- Answer True
Which elements are available as part of Wellcare's Sales Support model? - Answer d.
All of these
Noting the correct enrollment period on enrollment applications helps in preventing
delayed enrollment processing. - Answer True
Wellcare continues to expand its reach by offering more products in a wider geography.
____ new Wellcare plans are going to market. - Answer a.
Twenty-three
, In the Catastrophic Coverage stage, the member will pay $___ for brand and generic
drugs for the remainder of the year once their total out of pocket costs reach $8,000. -
Answer d.
Zero
All Prescription Drug Plans (PDPs) will feature a $0 Tier 1 benefit when filled at preferred
pharmacies. - Answer True
Which Prescription Drug Plan (PDP) product features no deductible on any tier? -
Answer c.
Value Plus
With the Pharmacy Benefit Manager (PBM) migration to Express Scripts effective
1/1/2024, existing members can continue to use their current ID card 1/1/2024 and
beyond. - Answer False
All Prescription Drug Plans (PDPs) will offer a $___ copay for most Part D preventive
vaccines, regardless of which network pharmacy is used by members. - Answer a.
Zero
Which Prescription Drug Plan (PDP) product has the richest formulary with the most
adherence generics on Tier 1? - Answer c.
Value Plus
Members are no longer required to pay a partial deductible due to the Inflation
Reduction Act. - Answer True
Wellcare has new All-Dual D-SNP products in AL, AR, FL, GA, KY, LA, MI, MS, NC, NM,
OH, OK, TX, and WI. - Answer True
