ISQS 2340 Exam 1 Questions and
Answers
Kryder's Law
✓ ~~~ The storage density on magnetic disks is increasing at an exponential rate
What are components of Information Systems?
✓ ~~~ People
✓ Procedures
✓ Hardware
✓ Software
✓ Data
Process by which one physical computer hosts many different VIRTUAL (not literal)
computers within it
✓ ~~~ Virtualization
What is NOT a function of an operating system?
✓ ~~~ web browsing
A computer that is designed to support processing requests from many remote
computers and users
✓ ~~~ Server
An effective CRM strategy can help a business increase revenues in the following
ways
✓ ~~~ Increasing the cross-selling of products and/ or services
, Improving customer service
Helping salespeople to close deals faster
Providing products and/ or services that are what your customers want
Retaining existing customers and/ or discover new customers
A CRM system is ultimately less important than the
✓ ~~~ DATA you put in the system
Reasons why businesses implement ERP technologies
✓ ~~~ Standardizing and speeding manufacturing
Providing insights from customer information
Integrating financial information
Integrating orders
Standardizing procurement
Answers
Kryder's Law
✓ ~~~ The storage density on magnetic disks is increasing at an exponential rate
What are components of Information Systems?
✓ ~~~ People
✓ Procedures
✓ Hardware
✓ Software
✓ Data
Process by which one physical computer hosts many different VIRTUAL (not literal)
computers within it
✓ ~~~ Virtualization
What is NOT a function of an operating system?
✓ ~~~ web browsing
A computer that is designed to support processing requests from many remote
computers and users
✓ ~~~ Server
An effective CRM strategy can help a business increase revenues in the following
ways
✓ ~~~ Increasing the cross-selling of products and/ or services
, Improving customer service
Helping salespeople to close deals faster
Providing products and/ or services that are what your customers want
Retaining existing customers and/ or discover new customers
A CRM system is ultimately less important than the
✓ ~~~ DATA you put in the system
Reasons why businesses implement ERP technologies
✓ ~~~ Standardizing and speeding manufacturing
Providing insights from customer information
Integrating financial information
Integrating orders
Standardizing procurement
