ESTIMATING QUESTIONS AND
ANSWERS WITH SOLUTIONS 2024
What is the difference between a unitized frame and a uni-body? - ANSWER There is no difference. In a
uni-body or unitized vehicle, the frame and body are incorporated into a single welded structure.
Should exhaust damaged systems be welded and repaired, or replaced all together? - ANSWER Replaced.
Exhaust gases contain poisonous carbon monoxide and leaks could create dangerous conditions for
passengers.
The "Inside Out" sequence refers to... - ANSWER Calculating Labor times
SAI refers to... - ANSWER An angle in the suspension system - the steering axis inclination. This can be
measured using wheel alignment equipment. Incorrect SAI contributes to poor handling.
Using a tram gauge an appraiser can easily detect a ________ condition. - ANSWER "Sway". With a tram
gauge, it is easy to take linear measurements, such as point-to-point measurements across the front cage
of a car.
Appraiser A says all brake fluid should be drained and replaced when replacing a caliper on the left front
of a six-month old car. Appraiser B saya all that is required is refilling the brake fluid and bleeding the
system. Who is right? A, B, Both A & B, Neither A or B? - ANSWER Appraiser B only. Although brake fluid
does become contaminated with moisture over time, this is not likely on a 6 month old car.
Clean up time in reference to salvage parts means to.... - ANSWER Remove the oil and grease from the
parts. The painting is a separate billable expense.
Appraiser A says storage charges are calculated per day at the prevailing market rate. Appraiser B says
they are calculated at the shop's posted rate. Who is right? A, B, A & B, neither A or B? - ANSWER
Appraiser B only. The shop in possession of the vehicle can charge whatever they want, although most
insurance companies will only pay for charges that correspond to reasonable market prices.
, Appraiser A Says the factory E-coat corrosion protection must be replaced anytime it is damaged in a
collision. Appraiser B says the E-coat must be restored to a level equivalent to that created at the factory.
Who is right? A, B, A & B, neither A or B? - ANSWER Both A & B. The factory E-coat must always be
replaced when damaged and it must be done to a level equivalent with the factory work.
"Set up and measure" refers to what? - ANSWER The dollar allowance for the time a technician needs to
mount a vehicle on a repair system to measure length, width from center-line and height from the
datum plane.
What are air conditioning components generally classified as? - ANSWER Mechanical items. Mechanical
operations are generally those bolted items inward of the radiator.
Would an alternator be classified as a "betterment" item? - ANSWER No. Betterment applies to normal
wear & tear items that a vehicle owner should expect to replace in the life of a vehicle. Example: Battery,
shocks, brake linings, tires, etc.
Would aftermarket paint sealant cause a problem with a vehicle warranty? - ANSWER No. Example of
things that could cause a problem with a vehicle warranty are: repaired wiring harness, wire splicing, etc.
A hybrid vehicles electric traction motors operate on... - ANSWER 650 volts. While some components
may run on 12 volts, some Nickel Metal Hydride (NiMH) batteries contain as much as 650 volts
TTY (torque to yield) refers to... - ANSWER The strength of a fastener, its allowable reuse and the fact
that a fastener deforms upon application of torque. It is a one time use fastener that is used on critical
applications. When it is torqued, the threads deform. locking it in to place.
UPCR stands for... - ANSWER Uniform Procedures for Collision Repair (by I-CAR).
To be considered "damaged", its _____ and _________ must be unequal with that before the accident in
terms of the way something looks and operates. - ANSWER form and function.
Another term often used to describe "damage" is____________. - ANSWER Nonconformity.