HCOM 100 Midterm Study Set Exam
communication - Answer the process by which we use symbols, signs, and behaviors to
exchange information
communication functions - Answer -expressing affiliation
-managing relationships
-influencing others
6 defining characteristics of communication - Answer -symbolic
-linked to culture
-occurs through various channels
-requires a shared code
-can be unintentional
-transactional
Competent communication - Answer communication that is effective and appropriate for
a given situation
Linear Model - Answer one way channel → a sender sends a message through a channel
to a receiver in an atmosphere of noise
Interaction Model - Answer expands on the linear model by including feedback between
the receiver and the sender (encoding and decoding)
Competent Communication Model - Answer a transactional model incorporating three
contextual spheres in which individuals communicate: cultural context, situational
context, and relational context
4 spheres of influence - Answer -communicators
-situational context
-relational context
-cultural context
Perception - Answer cognitive process through which we interpret our experiences and
form our own unique understandings
, Schemas - Answer memory bases and mental structures that put together related bits of
information
Internal and external attribution - Answer judgements that we make to explain the why of
behaviors; within someone's control vs. not (weather)
Cultural myopia - Answer Perceiving that one's culture is superior while having a very
shortsighted view of others.
Stereotyping - Answer creating an oversimplified image of a particular group of people,
usually by assuming that all members of the group are alike
Prejudice - Answer A negative attitude toward an entire category of people, often an
ethnic or racial minority.
Self concept - Answer knowledge of self (A's mean I'm smart)
Self esteem - Answer one's feelings of high or low self-worth
Self efficacy - Answer One's belief in his or her own ability; ability to predict success
Self-actualization - Answer negotiated situation as best as you could
Self-adequacy - Answer good enough/sufficient communication
Self-denigration - Answer criticizing or attacking yourself
Self-presentation - Answer internal, strategic communication
Self-monitoring - Answer ability to watch for cues on how to act
Self-disclosure - Answer revealing self to others
Language - Answer a system of symbols used to think about and communicate
experiences and feelings
Communication Accommodation Theory - Answer people adjust their language and
nonverbal's based on context
Grammar - Answer a system of rules that enables us to communicate with and
understand others; includes rules about how words should be pronounced as well as
how they should be placed in sentences
Functions of language - Answer -used as an instrument to control and affect their
environment
-used to express feeling
-ritual: semantics, pragmatics, denotative/connotative meaning
-used to give and receive information
communication - Answer the process by which we use symbols, signs, and behaviors to
exchange information
communication functions - Answer -expressing affiliation
-managing relationships
-influencing others
6 defining characteristics of communication - Answer -symbolic
-linked to culture
-occurs through various channels
-requires a shared code
-can be unintentional
-transactional
Competent communication - Answer communication that is effective and appropriate for
a given situation
Linear Model - Answer one way channel → a sender sends a message through a channel
to a receiver in an atmosphere of noise
Interaction Model - Answer expands on the linear model by including feedback between
the receiver and the sender (encoding and decoding)
Competent Communication Model - Answer a transactional model incorporating three
contextual spheres in which individuals communicate: cultural context, situational
context, and relational context
4 spheres of influence - Answer -communicators
-situational context
-relational context
-cultural context
Perception - Answer cognitive process through which we interpret our experiences and
form our own unique understandings
, Schemas - Answer memory bases and mental structures that put together related bits of
information
Internal and external attribution - Answer judgements that we make to explain the why of
behaviors; within someone's control vs. not (weather)
Cultural myopia - Answer Perceiving that one's culture is superior while having a very
shortsighted view of others.
Stereotyping - Answer creating an oversimplified image of a particular group of people,
usually by assuming that all members of the group are alike
Prejudice - Answer A negative attitude toward an entire category of people, often an
ethnic or racial minority.
Self concept - Answer knowledge of self (A's mean I'm smart)
Self esteem - Answer one's feelings of high or low self-worth
Self efficacy - Answer One's belief in his or her own ability; ability to predict success
Self-actualization - Answer negotiated situation as best as you could
Self-adequacy - Answer good enough/sufficient communication
Self-denigration - Answer criticizing or attacking yourself
Self-presentation - Answer internal, strategic communication
Self-monitoring - Answer ability to watch for cues on how to act
Self-disclosure - Answer revealing self to others
Language - Answer a system of symbols used to think about and communicate
experiences and feelings
Communication Accommodation Theory - Answer people adjust their language and
nonverbal's based on context
Grammar - Answer a system of rules that enables us to communicate with and
understand others; includes rules about how words should be pronounced as well as
how they should be placed in sentences
Functions of language - Answer -used as an instrument to control and affect their
environment
-used to express feeling
-ritual: semantics, pragmatics, denotative/connotative meaning
-used to give and receive information
