Questions with
Certified Answers
Graded A+
Denning [Date] [Course title]
, The following expresses the difference between a feature and a benefit: - Answer: -A feature is a special
characteristic of a product
-A benefit is the value the customer receives from using the feature.
The temperature most often used by customers when discussing human comfort is: - Answer: -A dry
bulb reading.
A dictionary defines an honest person as: - Answer: - One who is free from fraud or deception, credible,
and is marked with integrity. With this definition in mind an honest person is fair in their dealings with
other people.
The unit of electrical pressure is the: - Answer: Volt
Each leg of line voltage only is typically represented by the: - Answer: Two lines on the side of a ladder
diagram.
Humidifiers are used with heating systems to raise: - Answer: Relative humidity and increase customer
comfort.
The most important point made by the following,
(There are many factors that contribute to comfort in a home or building. Temperature, humidity, and
cleanliness of the air are just a few examples of these factors): - Answer: Is comfort requires more than
temperature control.
Care should be taken before sawing basement walls that are part of the original construction of a home
because these walls are typically: - Answer: Load bearing.
Refrigerant vapors in high concentrations should not be inhaled sense they: - Answer: May cause heart
irregularities or unconsciousness.
The damper used with a bypass humidifier must be open in what season: - Answer: Winter