(Chapters 1-6) UPDATED Exam Questions
and CORRECT Answers
Interpersonal Communication - Correct Answer- -Happens between two people
-Selective, systematic process that allows people to reflect and build personal knowledge of
one another and create shared meanings
I-It Communication - Correct Answer- We do not acknowledge the humanity of other people;
we may not even affirm their existence. EX. waiters, flight attendants, parking ticket person
I-You Communication - Correct Answer- Accounts for the majority of our interactions.
People acknowledge one another as more than objects, but they don't fully engage each other
as unique individuals. Very scripted. Normal acquaintances. EX. neighbors, classmates
I-Thou Communication - Correct Answer- Highest form of human dialogue because each
person affirms the other as cherished and unique. Close people in your life, acknowledge
their humans, opinions, thoughts. EX. family, best friends
Interpersonal Communication is Selective - Correct Answer- We can chose whether or not to
communicate with people, we decide how much we want to share.
Interpersonal Communication is Systematic - Correct Answer- Communication occurs in
systems. These systems and contexts influence what happens and the meanings we attribute
to interaction
• We have different context and situations where we communicate with others
• You act different in different situations
physiological noise - Correct Answer- Dealing with bodies, or health that get in the way of
communication. Like being hungry or being tired.
, Interpersonal Communication Involves Personal Knowledge - Correct Answer- The way we
communicate with others is based on we know about them and what we know about
themselves. We can use our knowledge to protect or hurt.
Meaning Creating - Correct Answer- We define who we are and our relationships mainly on
how we communicate with others
Content Meaning - Correct Answer- literal meaning of words
Relationship Meaning - Correct Answer- what a message conveys about the relationship
between the parties (parents have authority over their children)
3 General Dimensions of Relationship Level Meanings - Correct Answer- 1. Responsiveness
- refers to how aware of others and involved we are
2. Liking or Affection - the degree of positive or negative feeling that is communicated
3. Power/control - refers to the power balance between communicators. In many
relationships, power is imbalanced: teacher - student, parent - child, coach - athlete
Models of Interpersonal Communication - Correct Answer- linear, interactive, transactional
Linear Model - Correct Answer- A to B
one way process in which one person acts on another person
Transactional Model - Correct Answer- Communication is viewed as various ins and outs
(ven-diagram)
More accurate because it emphasizes the dynamism of interpersonal communication and
multiple roles people assume during the process.
There's shared knowledge, individual A, individual B, noise, shared messages and meaning
Interactive Model - Correct Answer- Portray communication more as a process in which
listeners give feedback
Back and forth (A to B and B to A)