IFSTA Company Officer Exam Questions and Answers

Which of the following statements most accurately Reflects the concept of a company officer as a public servant A. Contact with the public only occurs in non-emergency situation B. The public may judge the entire organization by the company officers actions C. Unit personnel should focus solely on emergency response and not worry about public impressions D. Fire and emergency organization should not think of They are job as customer service oriented - The public may judge the entire organization by the company officers actions A company officer promoted from within the organization must develop Leadership skills that A. Are appropriate for the situation B. Were used by previous company officers C. Do not leave room for questions or suggestions D.Maintain a peer relationship with Unit members - Are appropriate for the situation A volunteer,Combination, or industrial Organization, _______________Is essential for the success of the employer and the employee If an exchange of supervisory roles is necessary A. Censorship B. Mutual respect C.derision of order D. Subject perception - Mutual respectWithout appropriate understanding of the relationship between the unit member and the New officer the unit will most likely A. Thrive B. Suffer C. Expand D. Commit - Suffer Which of the following leadership skills is the ability to anticipate, embrace, and meet change? A. Preparedness B. Decisiveness C. Proactiveness D. Empowerment - Proactiveness Funding for municipal and Emergency service organizations A. May come from subscription fees B.Comes from State/provincial budgets C. Must not come from the collection of taxes D. Comes exclusively from billing users for part cost of services - May come from Subscription fees