REVIEW QUESTIONS AND ANSWERS
WITH SOLUTIONS 2024
1) Identify the best time to obtain or reconfirm patient health insurance information - ANSWER when the
patient calls to scedule an appointment
2) Identify how voicemail messages should be prioritized in a medical practice: - ANSWER according to
urgent natures of the message
3) The stream patient appointment scheduling technique is best described as? - ANSWER scheduling
appointments at a specific time
4) Identify the documentation that is integral to the orientation and training of new and current staff
ensuring compliance with laws and regulations promoting consistency safety and best practice
standards. - ANSWER Policy and procedural manuals
5) Identify the components of effective communication ( 5 steps ) - ANSWER Context
Sender
Message
Medium
Receiver and feedback
6) identify where the physician records the medical and therapeutic aspects of a patient's condition -
ANSWER in the problem orientated record under notes
7) the (SOAP) subjective, objective, assessment and plan is best described as a: - ANSWER method of
documentation used by healthcare providers
8) Identify the definition for the abbreviation ICD-10-CM: - ANSWER International classification of
disease - tenth revision - clinical modification
, 9) What was the first implementation date for the International Classification of Disease-Tenth Revision-
Clinical Modification (ICD-10-CM) code set? - ANSWER October 1 2015
10) a worker's compensation insurance is best described as - ANSWER a state mandated insurance
program that provides benefits to employees who suffer employment related injuries or illness
11) Identify the two primary subsystems, in the Healthcare Common Procedure Coding System (HCPCS),
used to process Medicare and health insurance claims for payment: - ANSWER Level 1 & 2
12) a pre-authorization requirement in health insurance is best described as: - ANSWER a processed used
by the health insurance company , requiring the provider to obtain prior permission to provide the
service
13) the phrase medical etiquette is best defined as: - ANSWER rules that govern courtesy to others in a
professional setting
14) identify the definition for medical abbreviation bid: - ANSWER two times a day
15) visual acuity is best described as - ANSWER the ability to measure the sharpness of vision in the
human eye by using letters or numbers on a snellen chart
16) identify the medical term for process of the human body maintaining a state of balance and
equilibrium - ANSWER homeostasis
17) the medical term CARDI refers to which human body part? - ANSWER heart
18) the medical suffix -ITIS is best described as: - ANSWER inflammation
19) identify the medical term for the state of being free from all disease causing microorganism: -
ANSWER asepsis
20) identify the medical term for the process of human blood coagulation - ANSWER hemostasis