1. According to ACHE's Code of Ethics, how can healthcare executives avoid or minimize the negative
impacts of conflicts of interest?
- A. Create a public relations strategy to manage potential conflict-of-interest situations.
- B. Refrain from participating in specific decisions where conflicts may arise.
- C. Ensure that members submit annual disclosures of significant activities and holdings for review.
- D. Disclose the conflict to those in higher positions. ✔️
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2. In terms of quality improvement, what shift in management philosophy should healthcare executives
adopt?
- A. Transitioning from finding faults in employees to identifying problems in processes. ✔️
- B. Shift from blaming employees to involving them in process improvement.
- C. Moving from a focus on enhanced inspection methods to a focus on process variance.
- D. Shifting focus from employee roles to process outcomes.
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3. What type of issue arises when a healthcare executive knowingly permits the organization to engage
in double billing?
- A. An ethical dilemma for the healthcare executive that may not result in dismissal if organizational
policies are ambiguous.
- B. A clear conflict of interest, even without direct economic benefit to the healthcare executive. ✔️
- C. An ethical issue for the employee, particularly if the executive gains direct financial benefit.
- D. An ethical concern only if it violates state or federal law.
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