UCF MAN 3025 exam 1-degeorge Questions and Answers 100% Verified

________ is having preconceived unreasonable attitudes regarding members of a certain demographic, population, or group - Answer-Prejudice __________ is a person's sense of fair treatment so far as it is involved the communication process. - Answer-Interactional Justice __________ primarily focuses on the unfair delivery of resources. - Answer-Distributive Justice ____________ is a measure of "input" that describes how well resources were used in completing an objective - Answer-Performance efficiency ____________ is a measure of "output" in a form of a goal or objective accomplishment - AnswerPerformance effectiveness ______________is the psychological process of determining appropriate activities that achieve the objectives and goals of the organization - Answer-planning ____________have expertise in a single area, such as production, accounting, human resources, sales, or marketing - Answer-functional managers 4 dimensions of emotional intelligence - Answer-Self-awareness: Self-awareness refers to understanding our own emotions as well as our strengths, weaknesses, values, and motives. Self-management: Self-management represents how consistently we control our internal feelings, impulses, and reactions. Social awareness: Social awareness is mainly about empathy, which involves understanding another person's situation, experiencing the other person's emotions, and knowing that person's needs even though they are unstated.Relationship management: This dimension refers to managing other people's emotions. A manager notes that one of his employees is always on time. His perception of this employee's timeliness leads him to believe that this worker is also very smart. This is known as: - Answer-The Halo Effect Achievement motivation - Answer-= need for achievement - fear of failure -A person high in nACH may desire challenges but may not act upon it if the fear of failure is higher. Achievement motivation is most easily demonstrated by examining the simple formula.... - AnswerAchievement Motivation = nAch - Fear of Failure Adam's Equity theory - Answer---balance of fairness based on inputs and outputs 1.)Work inputs - e.g., time, talent, efforts, etc. 2.)Workplace outcomes - e.g., pay, bonuses, benefits, etc. 3.)Referents - others we compare ourselves to Administrative Principles - Answer-Henry Fayol Management can be taught 5 main duties: Foresight—forecasting and planning for the future Command—making sure the best workers are selected for the job and then both lead and evaluate themOrganization—proffering the necessary resources and supplies Coordination—ensuring that there is a clear flow of information and that all of the employees work together, in addition to solving any complications that may occur Control—monitoring progress of the plan and correcting any problems that occur along the way Alderfer's take on Motivation (ERG theory) - Answer-Existence - basic and material needs Relatedness - interaction with others Growth - highest form (two forms: external esteem and internal esteem) Frustration regression principle - a person would regress or go to a lower order need if that person is frustrated. An arrangement of workers who collaborate to accomplish a collective goal is a: - Answer-Organization An unseen barrier that stops minority groups and women from attaining high positions in organizations, despite adequate experience and qualifications, is: - Answer-Glass Ceiling Effect Argyris's Theory of Adult Personality - Answer-Chris Argyris Treating employees like responsible adults = highest level of productivity Poor management results in employee related problems Attitudes - Answer-The positive or negative feelings we hold toward an object. 3 main components: cognitive-beliefs and info affective-feelings and emotionsbehavioral tendency-intent to behave Attribution theory - Answer-The assignment of responsibility and the cognitive processes we use to understand why people act as they do are known. Big Five Personality Model - Answer-1.)Conscientiousness 2.)Agreeableness 3.)Emotional stability 4.)Openness to experience 5.)Extroversion