TEST BANK
FWK Test Item File
Chapter 7
TRUE/FALSE
1. There are a variety of ways to lessen stress in the_ workplace.
[True]
2. Stress, or the_ body’s response to a change that requires a physical, mental or emotional response, is
always bad for the_ individual.
[False]
3. Eighty percent of all American workers report they feel workplace stress at least some of the_ time.
[True]
4. The_ amygdala section of the_ brain is responsible for stimulating fear responses.
[True]
5. The_ human brain responds to outside threats to individual safety with a “fight or flight” message.
[True]
6. The_ General Adaptation Syndrome looks at how events on the_ job cause different kinds of people to
feel different kinds of emotions.
[False]
,TEST BANK
7. In the_ resistance phase of stress, an outside stressor jolts an individual insisting that something must
be done.
[False]
8. John’s company downsized, and John is now performing his own job plus most of his former coworker
Sidney’s job. John is now experiencing role ambiguity.
[False]
9. Role conflict is a result of contradictory demands at work.
[True]
10. Role conflict is the_ strongest predictor of poor performance on the_ job.
[False]
11. Information overload negatively impacts employee efficiency and creativity.
[True]
12. A Health magazine survey indicates that the_ most stressful job in 2008 was that of police officer.
[False]
13. Overall, work-family conflict is more problematic for men than women.
[False]
14. On the_ Holmes-Rahe scale, the_ most stressful life event is the_ death of a spouse.
[True]
15. Eustress is “good” stress.
,TEST BANK
[True]
16. Downsizing or the_ expectation of downsizing is related to greater absence in the_ workforce.
[True]
17. The_ outcomes of stress are only psychological in their orientation.
[False]
18. Blemishes and other skin problems can be outward manifestations of stress.
[True]
19. The_ link between stress and heart disease has been proven by the_ American Heart Association to be
strong.
[False]
20. Persistent stress has the_ potential to place vulnerable individuals at an increased risk for depression.
[True]
21. Research shows that excessive stress is related to higher turnover and lower job performance.
[True]
22. Marissa is generally a few minutes late for class. She feels that “class will be there, why rush?” Marissa
always thinks through how to address problems that arise for her rather than responding first and
thinking later. Marissa has a Type A personality.
[False]
23. Men rely upon stronger social networks to address stressful situations, so men are more likely to be
depressed than women.
[False]
, TEST BANK
24. The_ old adage “Have a good cry” is great advice to deal with stress that has built up in an individual.
[False]
25. The_ “Corporate Athlete” approach to dealing with stress is a reactive approach.
[False]
26. Flow is the_ state of consciousness where individuals are totally absorbed in an activity.
[True]
27. Fish contains dopamine, which can increase a person’s brain functions and thus produce feelings of
alertness.
[True]
28. Physically active work breaks lead to reduced mental concentration levels and increased mental
fatigue.
[False]
29. Most American adults get the_ appropriate amount of sleep each night.
[False]
30. Individuals with a strong social network are more stressed than individuals who do not have such
networks because of the_ increased interpersonal demands of large social networks.
[False]
31. Stress-related issues cost companies billions of dollars annually due to absenteeism, lost productivity,
and accidents.
[True]
FWK Test Item File
Chapter 7
TRUE/FALSE
1. There are a variety of ways to lessen stress in the_ workplace.
[True]
2. Stress, or the_ body’s response to a change that requires a physical, mental or emotional response, is
always bad for the_ individual.
[False]
3. Eighty percent of all American workers report they feel workplace stress at least some of the_ time.
[True]
4. The_ amygdala section of the_ brain is responsible for stimulating fear responses.
[True]
5. The_ human brain responds to outside threats to individual safety with a “fight or flight” message.
[True]
6. The_ General Adaptation Syndrome looks at how events on the_ job cause different kinds of people to
feel different kinds of emotions.
[False]
,TEST BANK
7. In the_ resistance phase of stress, an outside stressor jolts an individual insisting that something must
be done.
[False]
8. John’s company downsized, and John is now performing his own job plus most of his former coworker
Sidney’s job. John is now experiencing role ambiguity.
[False]
9. Role conflict is a result of contradictory demands at work.
[True]
10. Role conflict is the_ strongest predictor of poor performance on the_ job.
[False]
11. Information overload negatively impacts employee efficiency and creativity.
[True]
12. A Health magazine survey indicates that the_ most stressful job in 2008 was that of police officer.
[False]
13. Overall, work-family conflict is more problematic for men than women.
[False]
14. On the_ Holmes-Rahe scale, the_ most stressful life event is the_ death of a spouse.
[True]
15. Eustress is “good” stress.
,TEST BANK
[True]
16. Downsizing or the_ expectation of downsizing is related to greater absence in the_ workforce.
[True]
17. The_ outcomes of stress are only psychological in their orientation.
[False]
18. Blemishes and other skin problems can be outward manifestations of stress.
[True]
19. The_ link between stress and heart disease has been proven by the_ American Heart Association to be
strong.
[False]
20. Persistent stress has the_ potential to place vulnerable individuals at an increased risk for depression.
[True]
21. Research shows that excessive stress is related to higher turnover and lower job performance.
[True]
22. Marissa is generally a few minutes late for class. She feels that “class will be there, why rush?” Marissa
always thinks through how to address problems that arise for her rather than responding first and
thinking later. Marissa has a Type A personality.
[False]
23. Men rely upon stronger social networks to address stressful situations, so men are more likely to be
depressed than women.
[False]
, TEST BANK
24. The_ old adage “Have a good cry” is great advice to deal with stress that has built up in an individual.
[False]
25. The_ “Corporate Athlete” approach to dealing with stress is a reactive approach.
[False]
26. Flow is the_ state of consciousness where individuals are totally absorbed in an activity.
[True]
27. Fish contains dopamine, which can increase a person’s brain functions and thus produce feelings of
alertness.
[True]
28. Physically active work breaks lead to reduced mental concentration levels and increased mental
fatigue.
[False]
29. Most American adults get the_ appropriate amount of sleep each night.
[False]
30. Individuals with a strong social network are more stressed than individuals who do not have such
networks because of the_ increased interpersonal demands of large social networks.
[False]
31. Stress-related issues cost companies billions of dollars annually due to absenteeism, lost productivity,
and accidents.
[True]
