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, Organizational Behavior, Version 4.0
Bauer & Erdogan
Chapter 1
Organizational Behavior at Work
MULTIPLE CHOICE
1. Organizational behavior is the study of
a. organizational strategy
b. individuals and groups at work
c. psychology of individuals
d. behavior of consumers
ANS: b
DIF: Easy
Bloom’s: Knowledge
REF: Section 1.2
2. Organizational behavior may be analyzed at different levels of analysis. Studying how
a manager's personality affects departmental effectiveness is an example of which level
of analysis?
a. organization
b. individual
c. group
d. None of the above
,ANS: c
DIF: Hard
Bloom’s: Application
REF: Section 1.2
3. Which of the following is accurate for learning?
a. It needs to take place in a classroom setting.
b. skills and knowledge should be easy to acquire.
c. change in knowledge and skills should be permanent.
d. all employees should have similar levels of knowledge
ANS: c
DIF: Easy
Bloom’s: Knowledge
REF: Section 1.3
4. Which of the following is related to learning?
a. Learner readiness to learn
b. Learner motivation to learn
c. Supportive learning environment
d. All of the above.
ANS: d
DIF: Easy
Bloom’s: Knowledge
REF: Section 1.3
5. When trying to memorize your nine digit social security number, you probably
memorized it in small groups such as 999-32-1990. This is an example of:
a. Chunking
, b. Overlearning
c. Using mnemonic devices
d. Visualizing
ANS: a
DIF: Easy
Bloom’s: Knowledge
REF: Section 1.3
6. Which is accurate relating to overlearning?
a. It is related to reduced performance and overload.
b. It is useful for achieving performance in high stakes contexts.
c. It is synonymous with cramming.
d. Refers to the point where practice needs to be stopped.
ANS: b
DIF: Easy
Bloom’s: Knowledge
REF: Section 1.3
7. Which of the following is NOT related to greater recall of information?
a. Grouping information into smaller units
b. Repetition
c. Viewing material as meaningful
d. Studying intensively a short time before an exam
ANS: d
DIF: Easy
Bloom’s: Knowledge