Healthcare Terms
Who plans activities for residents and assists them to socialize and stay physically and mentally active?
✔️an activity director
What are Activities of Daily Living (ADLs)? ✔️personal daily care tasks including bathing, dressing,
caring for teeth and hair, toileting, eating and drinking
What does "acute" mean in a medical context? ✔️a current illness that has severe symptoms and may
be the result of a sudden onset
Who manages all departments within a facility? ✔️the administrator
What is Adult Day Care? ✔️care given at a facility during daytime hours for individuals who need some
assistance and/or supervision but are not seriously ill or disabled
What is an Advanced Practice Nurse? ✔️a registered nurse with education beyond the basic nursing
education and certified by a nationally recognized professional organization in a nursing specialty
What is Assisted Living? ✔️facilities where residents live who need limited assistance, but do not
require skilled care
What is the purpose of a call light? ✔️to communicate to staff a need for assistance
Who is a Certified Nursing Assistant (CNA)? ✔️an individual who has completed a state-approved
course and has successfully completed certification testing, providing direct care
What is the Chain of Command? ✔️the line of authority in the facility that addresses to whom each
employee/department reports
, What does "chronic" mean in a medical context? ✔️the disease or condition is long-term or will be
long-lasting
What are clichés in the context of healthcare communication? ✔️phrases that are used frequently and
often have a different meaning, making it difficult for the resident to understand
What is communication in the context of healthcare? ✔️the process of exchanging information with
others
What are cultural differences in the context of healthcare? ✔️beliefs, values, habits, diet and health
practices that relate to a person's culture or religion
What is cultural diversity in the context of healthcare? ✔️the variety of people living and working
together in the facility
What is culture in the context of healthcare? ✔️a system of behaviors people learn from the people by
which they are surrounded
What is culture change in the context of healthcare? ✔️a philosophy that focuses on providing
"person-centered" care to residents and creating a positive work environment for healthcare workers
What is denial in the context of grief? ✔️rejection of a thought or feeling
Who requires staff assistance to carry out activities of daily living? ✔️dependent residents
Housekeeping Department ✔️responsible to maintain the facility in a clean and sanitary manner
Independent ✔️able to carry out activities of daily living without staff assistance