IOP4865 Assignment 4
2024 - DUE 19 July
2024
[Company address]
, IOP4865 Assignment 4 2024 - DUE 19 July 2024
QUESTION 1
Identify and critically evaluate the categories of team interaction. (20 marks)
Categories of Team Interaction
1. Task Interaction
• Definition: Task interaction refers to the activities and communications
among team members aimed at accomplishing specific goals or tasks.
• Evaluation:
o Positive Aspects: Facilitates goal achievement, enhances efficiency,
and promotes a clear understanding of roles and responsibilities.
o Challenges: Can lead to task conflict, especially when there is
ambiguity in task allocation or differences in work styles.
o Critical Analysis: Effective task interaction requires clear
communication, well-defined roles, and strong leadership to
coordinate efforts and resolve conflicts.
2. Social Interaction
• Definition: Social interaction involves the interpersonal relationships and
social bonds that develop among team members.
• Evaluation:
o Positive Aspects: Strengthens team cohesion, fosters trust, and
enhances morale.
o Challenges: Can lead to social loafing, cliques, or favoritism, which
may affect team dynamics and performance.
o Critical Analysis: Balancing social interaction with task interaction is
crucial. While strong social bonds can improve collaboration,
excessive socialization may distract from task goals.
3. Conflict Interaction
• Definition: Conflict interaction refers to the ways in which team members
handle disagreements and disputes.
2024 - DUE 19 July
2024
[Company address]
, IOP4865 Assignment 4 2024 - DUE 19 July 2024
QUESTION 1
Identify and critically evaluate the categories of team interaction. (20 marks)
Categories of Team Interaction
1. Task Interaction
• Definition: Task interaction refers to the activities and communications
among team members aimed at accomplishing specific goals or tasks.
• Evaluation:
o Positive Aspects: Facilitates goal achievement, enhances efficiency,
and promotes a clear understanding of roles and responsibilities.
o Challenges: Can lead to task conflict, especially when there is
ambiguity in task allocation or differences in work styles.
o Critical Analysis: Effective task interaction requires clear
communication, well-defined roles, and strong leadership to
coordinate efforts and resolve conflicts.
2. Social Interaction
• Definition: Social interaction involves the interpersonal relationships and
social bonds that develop among team members.
• Evaluation:
o Positive Aspects: Strengthens team cohesion, fosters trust, and
enhances morale.
o Challenges: Can lead to social loafing, cliques, or favoritism, which
may affect team dynamics and performance.
o Critical Analysis: Balancing social interaction with task interaction is
crucial. While strong social bonds can improve collaboration,
excessive socialization may distract from task goals.
3. Conflict Interaction
• Definition: Conflict interaction refers to the ways in which team members
handle disagreements and disputes.
