IOP4865 Assignment 4 2024 - DUE 19 July 2024
Course
Organisational Development Interventions - IOP4865 (IOP4865)
Institution
University Of South Africa
Book
Organizational Development
IOP4865 Assignment 4 2024 - DUE 19 July 2024 ;100 % TRUSTED workings,
explanations and solutions.
QUESTION 1 Identify and critically evaluate the categories of team
interaction. (20 marks) QUESTION 2 Critically discuss the operating problems
of work teams. (20 marks)
QUESTION 1: Identify and Critically Evaluate the
Categories of Team Interaction (20 marks)
Categories of Team Interaction
1. Task-Oriented Interactions
, o Definition: These interactions focus on achieving the team’s goals, executing
tasks, and meeting objectives. They are directly related to the work that needs to
be accomplished.
o Examples:
Planning Meetings: Discussing project milestones and setting deadlines.
Delegation: Assigning specific tasks to team members based on their
expertise.
o Critical Evaluation:
Strengths:
Goal Achievement: Ensures that the team focuses on completing
tasks and meeting objectives.
Efficiency: Streamlines processes and clarifies roles and
responsibilities.
Weaknesses:
Conflict: Disagreements over task delegation or project goals can
arise.
Neglect of Relationships: Overemphasis on tasks can lead to
neglecting team morale and cohesion.
o Key Concepts:
Functional vs. Dysfunctional Tasks: Functional tasks advance the team’s
objectives, while dysfunctional tasks may hinder progress.
Example: Efficient delegation of tasks vs. micromanagement.
2. Relationship-Oriented Interactions
o Definition: These interactions focus on building and maintaining positive
relationships among team members.
o Examples:
Team-Building Activities: Exercises designed to foster trust and
cooperation.
Conflict Resolution: Addressing interpersonal conflicts to maintain
harmony.
o Critical Evaluation:
Strengths:
Cohesion: Promotes a supportive team environment.
Trust Building: Helps team members develop mutual trust and
respect.
Weaknesses:
Perceived as Ineffective: May be seen as less relevant compared
to task-focused interactions.
Avoidance of Issues: Sometimes masks underlying problems
rather than addressing them.
o Key Concepts:
Social Capital: The value created by positive relationships within the
team.
Example: Successful conflict resolution vs. unresolved interpersonal
conflicts.
3. Communication-Oriented Interactions