SOLUTIONS!! SFDC
Evatee 7/3/24 SFDC SFDC SALES CLOUD CERTIFICATION – NABIL (QUESTIONS BANK) 2024 QUESTIONS WITH COMPETED SOLUTIONS!!
1. Universal Containers is experiencing a drop in profitability due to excessive sales discounting. What can UC do to monitor and control discounting? (Choose 2 answers)
a. Publish an approval matrix doc. to a centralized repository
b. Limit the # of products that can be added to an opp.
c. Ensure that sales management has approval authority on requested discounts
d. Evaluate the difference between listed price and discounted price on opps. Answer - c. Ensure that sales management has approval authority on requested
discounts
d. Evaluate the difference between listed price and discounted price on opps.
2. Due to recent organizational changes, Universal Containers is considering territory management in its existing SF Implementation. Which area of the application should be evaluated before enabling territory management? (Choose 2 answers)
a. Whether multi-currency is enabled
b. The sharing model for quotes and orders
c. Whether customizable forecasting is enabled d. The sharing model for accounts and opps Answer - c. Whether customizable forecasting is enabled
d. The sharing model for accounts and opps
3. UC is in the planning stages of deploying SF within its sales org. The project manager has asked for a breakdown of the expected deliverables that will need
sign-off at each stage of the project. Match the deliverable on the left with the appropriate project phase on the right. Deliverable:
Requirements Matrix
Functional Spec Project Plan
UAT Scripts
Configuration
Phase:
Verify
Build
Design
Analyze
Plan Answer - Requirements Matrix - Design Functional Specification - Analyze Project Plan - Plan User Acceptance Testing Scripts - Verify Application Configuration - Build 4. UC will be using multiple environments to manage the development, testing,
and deployment of new functionality to sales users. Which deployment tool can be used to migrate metadata across SF environments? (Choose 2 answers)
a. Change Sets
b. Force.com Excel Connector
c. Apex Data Loader
d. Force.com IDE Answer - a. Change Sets
d. Force.com IDE
5. UC is implementing the Sales Cloud to improve the Sales Team's ability to close deals. The org, is global, sells products in different currencies, and has different complex business processes within each business region. Which training approach should be recommended to optimize deployment success and promote user adoption?
a. Standardized course content delivered globally via Train the Trainer
b. Instruction-led classroom training customized for each region
c. Online, self-paced training for application end users
d. Standardized virtual training classes delivered by UC. Answer - b. Instruction-led classroom training customized for each region
6. UC is deploying the Sales Cloud to 500 sales users. The implementation team
is planning an end user support plan for the first week of the implementation. Which item should be included in the plan? (Choose 2 answers)
a. Communication to customers about potential issues
b. 24-7 support from the IT team
c. Meeting schedule to review open issues and escalations