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Exam (elaborations)

MNG2601 - ASSESSMENT 7 - QUESTIONS AND ANSWERS - SEMESTER 2 - 2024

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June 24, 2024
Number of pages
74
Written in
2023/2024
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2024 – S1 – MNG2601 – ASSESSMENT 7 – Q&A



Assessment 7
Started on Monday, 22 April 2024,
State Finished
Completed on Monday, 22 April 2024,
Time taken
Grade 19.00 out of 20.00 (95%)


Question 1
Mr Maizey emphasised that the Starbucks brand is people-centric and have a strong
focus on the well-being of its employees, the environment, and guests. Against the
backdrop of the pandemic, RCC ensured that staff members and customers were safe
and protected through a vaccination drive. All staff were encouraged to be vaccinated
and on a voluntary basis. An incentive reward program was implemented, rewarding
employees who get vaccinated. The vaccination drive that RCC introduced, is using
_____ power to change the behaviour of employees towards vaccinations.

a.
referent
b.
legitimate
c.
motivation
d.
reward



Question 2
A _____ is a situation that puts an organisation in a favourable position - a position
advantageous in comparison with peers’ positions.

a.


1

, 2024 – S1 – MNG2601 – ASSESSMENT 7 – Q&A


competitive advantage
b.
responsible situation
c.
profitable situation
d.
benchmark situation



Question 3
Starbuck’s story began in 1971 in Seattle. The first Starbucks was opened in Pike Place
Market, offering fresh arabica sourced roasted coffee, tea and spices. The Starbucks
brand is known for investing in their workforce. In 2019 they have promoted two
employees to store manager positions and have recruited additional staff from the
changing lanes programme. The Changing lanes programme, developed by Starbuncks
and Khulisa Social Solutions, is a five-day program to prepare unemployed South
Africans for the workplace and assist them with finding jobs. There is training and
development opportunities for all employees, and they have job specific remuneration.
Job specific remuneration ensures that all men and woman on the same job category
receive equal pay. The Changing Lanes programme is an example of a _____ plan.

a.
tactical
b.
standing
c.
single-use
d.
strategic




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