PERSONAL DEVELOPMENT: EMOTIONAL INTELLIGENCE (1)
1. What is emotional intelligence?
The origins of emotional intelligence
- 1985: Reuven Bar-On introduces the term EQ
= emotional quotient
- 1990: Peter Salovey & John D. Mayer first mention EI
= emotional intelligence
- 1995: EI en EQ popularized by Daniel Goleman
Emotional intelligence (EI or EQ) is a type of social intelligence and the ability to understand
and control your own emotions and use this to recognize and guide the emotions and
actions of others
The 5 components of EI
- Self-awareness
- Self-regulation
- Motivation
(about you)
- Empathy
- Social skills
(about the other)
IQ is the intellectual ability to learn (technical expertise, academic excellence, logical and
linear thinking, …)
It is 15% of your future success and an important step towards passing exams for example,
it gives you opportunities
You need both IQ and EQ
- IQ gets you hired
- EQ gets you promoted
2. Emotional intelligence and business
For example
- Talking to The boston Consulting Group, Nooyi says the way to hold on to employees
is by ‘hooking them emotionally to the job, through the company’s business model
and what it stands for’
- You need to look at the employee and say ‘I value you as a person, I know that you
have a life beyond the company’
1
,PERSONAL DEVELOPMENT: EMOTIONAL INTELLIGENCE (2)
1. How to develop your emotional intelligence
3 emotional intelligence skills to put theory into practice
- Become more aware, notice what you are doing, know yourself
- Be more intentional, do what you mean, choose yourself
- Be more purposeful, do what you do for a reason, give yourself
Self awareness: blind spots
The Johari window
Avoid mind traps and negative self talk
- If you have negative thoughts, als yourself these 4 questions (from Katie Byron)
● Is it true?
● Can you absolutely know that it’s true?
● How do you react, what happens when you believe that thought?
● Who would you be without that thought?
- Next step is the turnaround
- Is the opposite as true or more true than the original thought?
The work of Katie Byron
- A methodology to not only remain alert to our stressful thoughts but w question them,
and through that questioning the thoughts lose their power over us
- It’s a methodology that combines self awareness and self regulation
Negative thoughts and how to overcome them
- Coping strategies
● Positive self talk, mindfulness, focusing on strengths, …
- Creating a supportive environment
- Reflecting on personal growth
Positive self esteem and self confidence
- Accept yourself → feel good
- Respect yourself → feel in control
- Treat yourself well → make choices on how to run your life
2
, How to build self esteem and self confidence
- Acknowledge your insecurity
- Don’t give depression permission
- Talk it out
- Learn from your mistakes
- An attitude of gratitude
- Avoid self pity
- Do something new
- Fake it till you make it
Be authentic
- Being true to yourself
- Being open with others
- Being honest, doing the right thing
3
1. What is emotional intelligence?
The origins of emotional intelligence
- 1985: Reuven Bar-On introduces the term EQ
= emotional quotient
- 1990: Peter Salovey & John D. Mayer first mention EI
= emotional intelligence
- 1995: EI en EQ popularized by Daniel Goleman
Emotional intelligence (EI or EQ) is a type of social intelligence and the ability to understand
and control your own emotions and use this to recognize and guide the emotions and
actions of others
The 5 components of EI
- Self-awareness
- Self-regulation
- Motivation
(about you)
- Empathy
- Social skills
(about the other)
IQ is the intellectual ability to learn (technical expertise, academic excellence, logical and
linear thinking, …)
It is 15% of your future success and an important step towards passing exams for example,
it gives you opportunities
You need both IQ and EQ
- IQ gets you hired
- EQ gets you promoted
2. Emotional intelligence and business
For example
- Talking to The boston Consulting Group, Nooyi says the way to hold on to employees
is by ‘hooking them emotionally to the job, through the company’s business model
and what it stands for’
- You need to look at the employee and say ‘I value you as a person, I know that you
have a life beyond the company’
1
,PERSONAL DEVELOPMENT: EMOTIONAL INTELLIGENCE (2)
1. How to develop your emotional intelligence
3 emotional intelligence skills to put theory into practice
- Become more aware, notice what you are doing, know yourself
- Be more intentional, do what you mean, choose yourself
- Be more purposeful, do what you do for a reason, give yourself
Self awareness: blind spots
The Johari window
Avoid mind traps and negative self talk
- If you have negative thoughts, als yourself these 4 questions (from Katie Byron)
● Is it true?
● Can you absolutely know that it’s true?
● How do you react, what happens when you believe that thought?
● Who would you be without that thought?
- Next step is the turnaround
- Is the opposite as true or more true than the original thought?
The work of Katie Byron
- A methodology to not only remain alert to our stressful thoughts but w question them,
and through that questioning the thoughts lose their power over us
- It’s a methodology that combines self awareness and self regulation
Negative thoughts and how to overcome them
- Coping strategies
● Positive self talk, mindfulness, focusing on strengths, …
- Creating a supportive environment
- Reflecting on personal growth
Positive self esteem and self confidence
- Accept yourself → feel good
- Respect yourself → feel in control
- Treat yourself well → make choices on how to run your life
2
, How to build self esteem and self confidence
- Acknowledge your insecurity
- Don’t give depression permission
- Talk it out
- Learn from your mistakes
- An attitude of gratitude
- Avoid self pity
- Do something new
- Fake it till you make it
Be authentic
- Being true to yourself
- Being open with others
- Being honest, doing the right thing
3
