AIC Exam Practice Test Study Guide with Questions and answers
What is the retention percentage of a listener in an oral conversation? A. 10% B. 20% C. 50% D. 90% - a Which of the following communication methods is the most effective in knowing that the communication has been understood? A. You the sender should ask closed ended- questions and tell them twice B. You the sender should ask open-ended questions and make them speak C. You the sender should ask how they feel and their attitude toward the activity D. You the sender should tell them what to do and get them back to work quickly - b
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aic exam practice test study guide with questions
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