Can files names be appended after discovery? - ANS-No. There is currently no way to
append a file name after discovery, but prior to publishing.
Can images be reprocessed if they have errors? - ANS-Yes. As long as the set hasn't
been published, you can retry an image error and/or make correction to the native and
then retry the error.
Does Relativity allow the use of a custom NIST - ANS-No. There's no official support for
a custom NIST list.
Does Relativity process password protected PST or OST files? - ANS-No. Passwords
on PST and OST files are bypassed automatically by Relativity.
How do you fix an error after a document is published? - ANS-You can retry the file
again.
How does processing work with errors? - ANS-Even documents that have an error
associated with them will get a record entered in the Document object/tab, with the
Control Number field populated at the very least. This is true even if Relativity is unable
to determine anything else about the document.
The only way this would not happen would be if the error occurs during ingestion and
Relativity is unable to extract the document from a container or the source media is
corrupt.
How does Relativity handle calendar metadata? - ANS-The processing engine captures
all the dates of calendar items. If there is not a field for it in Relativity, it will end up in the
"OtherProps" field
How does Relativity process audio and video? - ANS-Audio and video files are
identified, but no metadata (other than basic metadata) is extracted from them. They will
be marked as unprocessable.
How does processing handle time zones? - ANS-Discovery is performed on all natives
in UTC. The timeline defined in the processing set is then referenced to convert
metadata dats and times into the selected timezone.