Lean Six Sigma Black Belt (Important Terms and People) 100% Verified by Experts

Lean Six Sigma Black Belt (Important Terms and People) 100% Verified by Experts DMAIC (Define, Measure, Analyze, Improve, Control) A systematic, closed-loop process for continued improvement that is scientific and fact based PDCA Plan - define the problem; Do - implement and collect data; Check - study and analyze; Act - if successful, follow the new standard. Financial Perspective measures of firms' financial performance that indicate how well strategy, implementation and execution are contributing bottom-line improvement customer perspective measures of firm performance that indicate how well firms are satisfying customers' expectations Internal business processes perspective All organizational processes designed to create and deliver the customer's value proposition