Lean Six Sigma Black Belt Professional Exam with Complete Solutions

Lean Six Sigma Black Belt Professional Exam with Complete Solutions Six Sigma measures the capability of a process to perform defect-free work with a failure rate of... 3.4 parts per million The goal of Six Sigma is improved: Process performance and increased customer satisfaction Reducing poor quality is accomplished by: - understanding who your customers are - understanding Voice of Customer - prioritizing issues Six Sigma designates clear roles for people within the project using: Colored belts Measure used to quantify amount of variation or dispersion of a set of data values Sigma Theory of Optimization objective of an organization is the optimization of the total system and not the optimization of individual subsystems