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HIM 3380 Exam #1 (Ch 1-6) Q&A New Review Exam 2024

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HIM 3380 Exam #1 (Ch 1-6) Q&A New Review Exam 2024 1. What professional organization is credited with developing a hospital standardization program called The Minimum Standard in the early 1900s? - Answer-American College of surgeons 2. The TQM philosophy based on the concept that problematic processes, not people, cause inferior products and outcomes was developed by? - Answer-W. Edwards Deming 3. Which of the following entities is responsible for retrospectively examining the care provided to beneficiaries and comparing it with comparable provider's performance in different regions of the United States? - Answer-Quality Improvement Organizations 4. Which act was fueled by an expanding economy and funded extensive hospital construction? - Answer-Hill-Burton Act (1946) 5. What are the 5 key areas in which accountable care organizations must meet quality standards? - Answer-1. Patient/caregiver care experiences, 2. Care coordination, 3. Patient safety, 4. Preventative health, 5. At-risk ("frail elderly") populations 1. Compare and contrast the use of six sigma, lean, and HRO concepts with regard to quality in healthcare. - Answer-- Six Sigma: A disciplined, data-driven approach and methodology for eliminating defects (driving toward six standard deviations between the mean and the nearest specification limit) in any process; from manufacturing to transactional and from product to service; - Lean: Concept of implementing value and eliminating waste; - HRO (High reliability organization): An organization that has succeeded in avoiding catastrophes in an environment where normal accidents can be expected due to risk factors and complexity. 2. Which of the following structural characteristic is shared by most PI models used in healthcare today? - Answer-They are cyclical in nature

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