CX2001WB CXE CX Update – Sales | Questions with Correct Solutions Latest Update

CX2001WB CXE CX Update – Sales | Questions with Correct Solutions Latest Update How can Sales Consultants ensure that customers are mot surprised by items such as dealer fees and documentation fees? - Answer - Include them on the buyer's order and point them out before obtaining agreement Which statement about paperwork accuracy is correct? - Answer - Sales Consultants and F&I Managers should both review and verify information with the customer Which is the best way to provide an answer when a customer asks for the price? - Answer - Show them on your computer screen or tablet Who at the dealership should take ownership of the vehicle delivery process (including confirming that the vehicle is ready) to ensure that customer expectations are met? - Answer -