MGT 410 Final Exam Questions & Answers(RATED A+)

operant conditioning - ANSWERlearning that occurs as a consequence of behavior; antecedent-behavior-consequences (ABC analysis) positive reinforcement - ANSWERaction that increases the likelihood of a behavior; snickers and diet coke negative reinforcement - ANSWERstrengthens behavior because the behavior removes an unpleasant stimulus; take away air conditioning on hot day punishment - ANSWERundesirable consequence that results in the suppression of the behavior that brought it about; timeout corner extinction - ANSWERelimination of an undesired behavior; first grade playground extrinsic rewards - ANSWERexternal to the job like pay, promotion or fringe benefits intrinsic rewards - ANSWERinternal to the job itself like responsibility, challenge, and feedback criticism of rewards - ANSWERrewards promote competition, rewards are really punishment (reminder that boss is in control), rewards ignore emotions, rewards ignore reason (quick fixes and don't focus on WHY certain behaviors occurred), rewards discourage risk taking hardiness - ANSWERpersonality trait that enables a possessor to cope with stressors in such a way that they have minimal impact on health; believe they can control the events they encounter; extremely committed to the activities in their lives; treat their lives as challenges