AIRS I&R Community Resource Specialists Exam Questions & Answers 100% Correct!

When a client expresses frustration and confusion about barriers faced in accessing services, it is best for the Community Resources Specialist to: A. Obtain permission to advocate on the client's behalf B. Explain that services may not always be available C. Sympathize with the client's obvious frustration D. Provide moral support to keep trying - ANSWERA. Obtain permission to advocate on the client's behalf Centers for Independent Living (CILs) are: A. Grassroots organizations run primarily by persons without disabilities B. Grassroots, advocacy-driven organizations run by and for people with disabilities C. Research organizations run by and for people with disabilities D. Home health agencies - ANSWERB. Grassroots, advocacy-driven organizations run by and for people with disabilities Which of the following is usually included in the information provided to a person with disabilities about a referral? A. ZIP Code of the program's location B. Service hours of the program C. Name of the program's director D. Date of the program's last resource database update - ANSWERB. Service hours of the program What is the best method of making sure that an older adult has written down the correct phone numbers for a referral? A. Asking them to read back the numbers provided B. Repeating the numbers provided to them C. Reminding them at the beginning of the call to have a pen and paper ready D. Asking them to call back if any numbers prove incorrect - ANSWERA. Asking them to read back the numbers provided A Community Resource Specialist may empower a client by: A. Explaining the application process and eligibility requirements for a particular service B. Calling the service on behalf of the client